Do Normal People Want to Use Generative AI?
Generative AI holds incredible potential. However, using ChatGPT is like using MS-DOS. Users have to learn a whole new set of prompts and skills. Generative
Generative AI holds incredible potential. However, using ChatGPT is like using MS-DOS. Users have to learn a whole new set of prompts and skills. Generative
TechSee, Brings AI Visual Service Automation to AWS Omnichannel Customer Experience New York, NY, August 10, 2023 — TechSee, a global leader in Visual
2023 has been the year of efficiency. Across sectors and around the world, enterprise leaders have been carefully managing expenses and streamlining processes. The service
Everyone here at TechSee is excited about the launch of our brand new “Open Integration Platform,” a full API platform that puts the visual customer
Visual engagement is a proven strategy to improve call center performance, especially as it relates to two key metrics: 1) First call resolution (FCR): The
Gain a deep understanding of what NPS is, how it is calculated, and what it really says about how customers view your company.
With customers choosing self-service for simple issues, agents need AI-powered call center automation to handle more complex interactions.
Why are average call center turnover rates so high, and what can you do about it? Learn practical ways to lower attrition rates.
TechSee describes the new phenomenon of GigCX workers. Why are call centers increasingly hiring freelance customer service experts?
The challenges faced by customer service are higher than ever, and the key to this is through a visual transformation in contact centers.
Forget the sales team. Learn how visual assistance helps a company make more money through field service, contact centers and self service.
Customer service departments: cost centers that resolve issues, or profit centers that grow revenue? Learn the secrets of success!