The shift to outcome-based models is pushing B2B field service organizations to adopt visual remote maintenance technologies.
Computer Vision AI is enhancing automated field service scheduling, leveraging work histories to assign jobs to the best qualified staff.
Multiexperience is the new model for intelligent customer-centricity - read up on the AI technologies at the core of it.
Computer Vision in field service addresses the challenges of an aging workforce, a widening knowledge gap and demand for better CX.
Survey results reveal consumer attitudes to service delivery during COVID-19, and the emerging role of visual assistance post-pandemic.
The knowledge gap in field service must be bridged before the aging workforce retires; Computer Vision AI is the enabling technology.
Remote visual assistance is enabling KPIs for field service organizations to become increasingly outcome-based, accelerated by the pandemic.
Find out what Gartner has to say about TechSee's advances in Computer Vision AI in its latest report, two years after naming us as a Cool Vendor.
Remote Visual Assistance enhances the product registration process and warranty management, increasing brand loyalty and post-sale revenue.
With COVID-19, field service outsourcing is increasingly prevalent. Overcome onboarding, training and CX challenges with visual technology