Remote visual assistance is a core enabler for the latest trend in customer service: the sharing of roles between agents and technicians.
With the number of new daily confirmed cases of COVID-19 in the UK exceeding 60,000, the country has officially entered its third national Coronavirus
7-Point Checklist: How automotive brands can select the right AR-powered visual assistance platform to gain a competitive advantage
Service leaders must think of the COVID-19 vaccine rollout implications from the perspectives of employees, customers, & company operations.
What happens when customer support agents become technicians, and the technical support team interact with customers more?
Augmented reality and computer vision are changing the way CPGs handle inventory, optimizing in-store logistics to save time and costs.
Case studies show the power of TechSee & Salesforce joining to raise the bar for service delivery & customer support with visual assistance
5 tips to ensure your contact center RPA will deliver results in terms of efficiency, agent and customer satisfaction, and cost savings.
Now is the time to discover the true scope and benefits of remote visual assistance as an innovative and practical technology
Learn how AR-driven visual assistance plays a crucial role in field service improvement in four different operating scenarios