Smart Home Support, Visual Support, Support of Things

Dec 11, 2018

How to improve you call center customer experience strategy for 2019?

To improve your call center customer experience strategy in 2019, drive ROI by aligning business objectives, infrastructure and technologies

Dec 4, 2018

Company-wide technology rollout fuels Vodafone innovation by harnessing the power of visual engagement to boost their customer experience.

Nov 27, 2018

Eye-opening infographic highlighting augmented reality’s role in transforming customer service for contact centers, field services and self-service.

Nov 20, 2018

To reduce truck roll costs, service companies need innovative solutions to better managing tech dispatches and resolve more issues remotely

Nov 13, 2018

In the latest comic, Super-Agent saves Customer Service by using AI technologies to help the chatbot perform better.

Nov 6, 2018

The complete guide to augmented reality remote assistance: how it’s used, who can benefit, and what to look for when selecting a vendor

Oct 31, 2018

Artificial intelligence applications in the telecommunications industry help optimize infrastructure and deliver an enhanced CX

Oct 23, 2018

Examples of how companies in all industries are using AI innovations to deliver mass personalization of the customer service experience.

Oct 16, 2018

Onboarding smart devices made simple for the consumer, and cost-effective for the enterprise, See the latest Onboarding solutions.

Oct 9, 2018

To provide best-in-class Millennial customer service, companies must understand the demographic’s unique habits as well as their tech preferences.