Smart Home Support, Visual Support, Support of Things

Aug 14, 2018

The Future of Intelligent Decision Support Systems in Contact Centers

Computer vision brings value to decision support systems in call/chat centers, delivering the positive customer experience so critical to success.

Aug 7, 2018

Visual engagement tools improve the sales process through personalization and deliver a customer experience that is both fun and efficient

Jul 31, 2018

4 field service technology that enable better customer communications, time savings, feedback requests and remote technician support.

Jul 24, 2018

Building a customer centric culture in an enterprise starts with true service excellence: 3 true stories from the trenches to illustrate.

Jul 17, 2018

Integrating visual assistance within IVR shortens waiting times and AHT, reduces call center volume and enhances customer satisfaction

Jul 10, 2018

Visual claims deliver real value and competitive advantage to insurers by providing a one touch claims process within minutes.

Jul 3, 2018

Learn how augmented reality instruction manuals are evolving, harnessing the power of computer vision, deep learning and augmented reality.

Jun 26, 2018

Super-Agent comic: Superhero uses AR powers to save Customer Service from high call volume, truck rolls and low FCR

Jun 18, 2018

Smart Glasses Vs. Mobile Devices - a Decision-Making Guide for innovators using augmented reality in field service.

Jun 12, 2018

Brands recognize the game-changing benefits of a mobile-based augmented reality customer experience across the entire customer journey.