Power up your remote support capabilities, resolving common issues faster and slashing your truck roll rate with Visual Assistance.
Eliminate unnecessary truck rolls by supporting more cases remotely.
Reduce customer effort with visual, interactive assistance that creates better CX.
Empower your technicians with visual guidance to increase first time fix rate while ensuring their safety.
Deliver intuitive and engaging visual guidance as part of your digital transformation strategy.
Simplify the setup of smart home energy or water meters with interactive visual guidance.
Enable your customers to be more independent, boosting call deflection and self-service containment rates.
Enable your customers to submit images of their issues such as meter readings, billing queries and subscription questions, to be handled later by a live agent for prompt case resolution.