Integration with TechSee enables service organizations to seamlessly deliver visual, interactive remote assistance to their customers. With a unique combination of video, Augmented Reality, and Computer Vision AI, contact center agents can engage with customers, rapidly identify issues, and guide toward resolutions directly from the familiarity of their existing interfaces.
TechSee’s powerful visual assistance technology seamlessly integrates with the most popular customer relationship management, robotic process automation, and business process management platforms. There is no need for staff to juggle multiple logins, toggle between screens, or search for data in multiple interfaces. The assistance process is quick and easy when staff can launch TechSee with one click from their existing – and familiar – workflow.