TechSee BCP webinar

WEBINAR
Ensuring Business Continuity for Field Service Providers with Visual Assistance
April 2, 12:00 ET

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TechSee Visual
Engagement Platform

A Unified Visual Source Across Channels

TechSee provides an intelligent visual platform that receives inputs from any customer service channel. Our platform allows a full omni-channel approach, with a warm transfer between channels, and creates a single unified picture of customers and technical issues across the organization.

Core Capabilities

Visual customer history
Visual Knowledge Base
Visual Automation
Mobile SDK
Security
Open Integrations
Bandwidth optimization
Scalability & high availability
Enterprise grade solution

Integrated with leading contact center CRMs

Salesforce SFDC
Microsoft Dynamics
Zendesk
ServiceNow
Amdocs ONE
CSG
Pega

From Our Knowledge Center

Blog Augmented Reality Remote Assistance – The Complete Guide

Augmented Reality Remote Assistance – The Complete Guide

The complete guide to augmented reality remote assistance: how it’s used, who can benefit, and what to look for when selecting a vendor

Learn more
Blog Visual Engagement: A Power Tool for Contact Centers

Visual Engagement: A Power Tool for Contact Centers

An in-depth analysis of the 3 Customer Service KPI that are dramatically affected by visual engagement: NPS, FCR and Truck Rolls.

Learn more
Videos

Paresh Modi Vodafone Group Head of Innovation speaks about TechSee

TechSee has transformed Vodafone Group's approach to Customer Assistance with its lea

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Assistance

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BUSINESS CONTINUITY

in Customer Service with Visual Assistance

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