TechSee Live
Visual Engagement Platform

TechSee provides an intelligent visual platform that receives inputs from any customer service channel. Our platform allows a full omni-channel approach, with a warm transfer between channels, and creates a single unified picture of customers and technical issues across the organization.

TECHSEE PLATFORM

Visual Customer History

Visual Customer History

Maintains a holistic visual customer history (‘visual CRM’) in one place, to allow smooth transition between channels and experts in a full omnichannel environment.

Visual Knowledge Base

Visual Knowledge Base

Creates a holistic visual repository of technical issues and their resolutions across departments, enabling your organization to leverage knowledge and experience and improve internal processes.

Visual Automatio

Visual Automation

Powered by deep learning

Applies advanced computer vision modules to a massive data set of visual technical issues and independently learns from technical scenarios and their resolutions, allowing, over time, automated intelligent support.

DISCOVER VISUAL SUPPORT

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