TechSee

TECHSEE SALESFORCE INTEGRATION - AI for the Clouds

TechSee’s Visual Intelligence AI enables Salesforce customers to add AI automation and computer vision to their Salesforce clouds.  Self-service personalized visual-based assistance and remote technician support capabilities boost productivity, optimize costs, improve CX, and achieve next-level customer engagement.

Getting service context requires manual effort. This slows and often ruins service and support interactions.  The world’s leading innovators are now using Visual Intelligence AI to automate and improve their service flows. Using TechSee’s Visual Intelligence Salesforce customers can visually diagnose issues, visually guide agents and customers, and verify successful setup – completely automated. Visual Intelligence connects not only to Salesforce but also to your IVR, chatbot and digital assistant.

AI for salesforce

TechSee’s AI has been seamlessly embedded within Salesforce Service Cloud and Field Service to enhance Remote Visual Assistance with AI automation. An industry-first, TechSee is powered by a multi-patented, browser-based service for intuitive, app-free visual engagement. The automation provides technicians and agents with the ability to identify issues visually and provide guidance to resolve them quickly and effectively.

By natively integrating with Salesforce, your team will have access to the visual history performed by the customers with the AI.

KEY FEATURES

NO CODE AI TRAINING

Train AI models using any smartphone with generative AI feedback to create production level models without having to bother your development team.

IDENTIFY OBJECTS

Automatically identify objects in the real-world based on customer and field technician photos and videos.

VISUAL HISTORY

Access all previous AI interactions with the customer from one convenient location

USE AI ANYWHERE

Deploy the AI into your existing CX tools via API. TechSee's visual intelligence can be run inside IVRs, chatbots and any web browser.

HOW AI for Salesforce WORKS

1. See & Understand
2. Diagnose
3. Guide
4. Verify

Benefits of AI

ENHANCE SELF SERVICE

and drive call deflection

INCREASE EFFICIENCY

by resolving more issues quickly

REDUCE SERVICE COSTS

by avoiding repeat calls and technician visits

BOOST AGENT PERFORMANCE

handle only the most important calls

ENHANCED CX

reducing customer effort

POWER DIGITAL TRANSFORMATION

with an innovative visual solution

We believe that showing
is better than telling.