INSURANCE

Accelerate your digital transformation with intelligent visual customer engagement.

Insurance
ENHANCE YOUR CLAIM PROCESS WITH VISUAL AND EFFORTLESS SERVICE

Enhance your claim process with visual and effortless service

TechSee empowers insurers to streamline their claim and underwriting processes and reduce customer effort using remote Visual Assistance, as well as guided visual self-service for policyholders.

KEY BENEFITS

Shorten claim lifecycle

Reduce the need to dispatch field adjusters and cut cost per claim.

Boost customer satisfaction

Reduce customer effort with a visual, interactive claim process that creates better CX.

Increase adjuster productivity

Provide visuals of damage and remotely support field adjusters when needed.

Deliver visual self-service

Easily onboard customers and enable them to purchase polices and submit claims independently.

Prevent fraud

Visualize each claim for accurate damage estimation.

Differentiate your brand

Deliver intuitive and engaging visual guidance as part of your digital transformation strategy.

USE CASES

Claims Processing
Visual Claims
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Customer’s car damage is assessed instantly and the claim is processed on First Notice of Loss.

Remote Adjustment
Remote Adjustment
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Customer’s flood damage is visualized remotely, enabling immediate assessment of repair cost.

Risk Classification
Risk Classification
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Security status of customer’s home is verified immediately when taking out a new policy.

Field Supervision
Field Supervision
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Repair estimates are visually approved and satisfactory job completion is confirmed.

Forms, Bills, Proofs
Utilities_usecases_billing
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Customer’s issues are clarified using live video guidance for paper documents or app sharing

Smart Device Support
Smart Device Support
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Customer receives end-to-end assistance with installation, configuration and troubleshooting of a new smart security system.

Deliver guided visual self-service flows for policyholders

Enable your customers to submit images of damage, new items, IDs and forms, to be handled later by a live agent for prompt case resolution.

Insurance
Insurance
Insurance

Find out how TechSee enables Achmea to reduce customer effort

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Explore Visual Assistance

EXPLORE VISUAL ASSISTANCE