WEBINAR
Remote Support: A Paradigm Shift in
Field Service Delivery
Aug 18,
12:00 EST

DAYS
HOURS
SEC

BPOs

Expand your offering and boost your profit margin with Visual Assistance.

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Differentiate your
offering with
innovation

Implement TechSee in your contact centers to gain competitive advantage and exceed your SLA commitments, as well as offer unique AI-powered visual automation capabilities as part of your growth strategy.

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KEY BENEFITS

Differentiate as an innovator

Stay ahead of the competition by offering unique AI-powered Visual Assistance.

Generate
growth

Create high-margin revenue streams by offering new digital services.

Drive
profitability

Reduce contact center and operational costs.

Increase quality of service

Enhance CX with intuitive visual engagement.

Exceed SLA commitments

Dramatically improve your contact center metrics.

Increase client stickiness

Extend your footprint and share of wallet with high-value expert services.

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USE CASES

Onboarding
Customer receives clear visual instructions on unboxing a new router.
10
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Troubleshooting
Customer receives step-by-step roadside assistance to resolve an automotive issue.
30
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Billing and Forms
Customer understands their electricity bill with clear visual breakdowns of each charge on paper or via app sharing.
55
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Visual Claims
Customer’s car damage is assessed instantly and the claim is processed on First Notice of Loss.
100
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Warranty Verification
A customer’s dishwasher warranty status is quickly determined by scanning the serial number.
40
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Operational Guidance
Customer receives step-by-step visual instructions for assistance with operating a remote control.
70
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Explore Visual Assistance

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Drive Collaboration between Contact Centers & Field Service