WEBINAR
Ensuring Business Continuity for Field Service Providers with Visual Assistance
April 2, 12:00 ET

DAYS

HOURS

SEC

BPOs

A Competitive Edge for Business
Process Outsourcers

Bringing Vision to BPOs

TechSee enables BPOs to expand their offerings, benefit from higher margins, and differentiate with innovation. BPOs can implement TechSee in their contact centers, as well as offer unique AI-powered visual self service capabilities as part of their growth strategy.

Key Benefits

Differentiate as an innovator
Create high margin revenue streams
Outperform SLA commitments
Provide a proven end-to-end solution
Deepen customer reliance on BPO services

Use Cases

ONBOARDING

Customers receive clear visual instructions for assistance with unboxing a new router.

TROUBLESHOOTING

Customers receive step-by-step roadside assistance to help resolve automotive issues.

BILLING AND FORMS

Customers can better understand their electricity bills via clear visual breakdowns of each charge.

VISUAL CLAIMS

Processing a car insurance claim takes several hours, as opposed to the average 4-5 day wait time.

WARRANTY VERIFICATION

A customer’s dishwasher warranty status is quickly determined by scanning the serial number of the device.

OPERATIONAL GUIDANCE

Customers receive step-by-step visual instructions for assistance with operating a remote control.

Proven ROI and Consistent KPI improvements

Technician
Dispatch
NPS Customer
Satisfaction
First Call
Resolution
NFF
Returns

tele

TechSee allows us to see things we have not seen before, which gives us more satisfied customers, and for that, I love TechSee.

Teleperformance,
Call Center Agent

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Explore Visual Assistance

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