WEBINAR
Ahead of the KPI curve - How Visual Assistance Delivers Across all Contact Center Metrics
DAYS
HOURS
SEC
The agent views and assesses the windows at the customer’s home to recommend the optimal configuration of smart blinds.
By visually scanning the serial number of the customer’s dishwasher, the agent can quickly determine the device’s warranty status.
Step-by-step visual instructions are provided by the agent to help guide a customer who needs assistance while self-installing a smart thermostat.
The agent views the customer’s billing statement and explains the breakdown of each charge.
The customer receives interactive instructions from a virtual technician on how to properly configure a new printer.
While shopping in-store, the customer receives augmented product information through his smartphone from a ‘virtual shopper’.
