Remote Support: A Paradigm Shift in
Field Service Delivery
Aug 18, 12:00 EST
Streamline warranty handling while while reducing repair costs and product returns with Visual Assistance.
Eliminate unnecessary truck rolls, product pickups and replacements while cutting call volume.
Allow your customers to experience products before purchase and simplify setup.
Reduce effort with interactive visual assistance that creates better CX.
Enable your customers to be more independent, boosting call deflection and self-service containment rates.
Empower your technicians with visual guidance to increase first time fix rates and cut training time.
Leverage transactional satisfaction to make timely offers that increase customer lifetime value.
Enable your customers to complete quick self-service product registration, allowing your company to directly engage with them to generate post-sale revenues.