Success Stories

Read up on how one coffee machine manufacturer slashed its product return rate, reduced AHT and enhanced NPS.

Find out how one top water supplier radically reduced its engineer dispatch rate by cutting customer effort, improving its CES by 30%.

Discover how a leading brewer used Visual Assistance to boost FCR by 20%, cutting tech dispatches, improving customer satisfaction and reducing costs.

Read how a leading Consumer Electronics company streamlined contact center processes to increase both FCR and customer satisfaction.

Telecom provider reduces technician dispatches for smart home products

Remote Visual Engagement provides strategic edge, draws new customers and introduces additional revenue streams for BPOs