WEBINARS
Information and insights related to
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Enhance Self-Service Automation with Vision and Continuity Webinar
Having a self-service option allows your organization to deflect repetitive calls, lowering …
TechSee APIs & Integrations Webinar
Robust platform integrations and API libraries are good for more than just …
TechSee & Vuzix Webinar: Smart Remote Support to Enable Field Service
Service organizations need innovative solutions to better support their field technicians in …
The Industry’s First Computer Vision Powered Self-Service at Scale
During the pandemic, enterprises turned to visual assistance to help them serve …
How to Build a Super-Agent Culture In Your Contact Center
Customer service leaders are required to develop a culture of excellence in …
Webinar: 5 Ways to Transform Customer Service into a Profit Center
Have you considered that contact center agents and field service technicians may …
Service Council Webinar: The Visual Transformation Journey of Costa Express
We live in a ‘remote first’ world where visual engagement is an …
Forrester webinar: 5 Key Takeaways for Service Leaders in 2021
The rules of customer service are being rewritten in 2021. Service organizations …
Remote Support Maturity Model Webinar
With the rise of ‘contactless service’ in 2021, organizations are realizing that …
Aberdeen Webinar: The state of Visual Engagement in Customer Service
Service activities have never been so complicated and rewarding as they are …
Slashing Product Returns with Augmented Reality
68% of all consumer electronics returns fall under the umbrella of No …
Adapt to Change by Engaging with Customers and Empowering Employees with Real-Time Interactive Support
Customer service has never been more strategic or mission critical to an …
Driving Cost Optimization in Customer Service Using Visual Assistance
In an unstable economy ushered by the pandemic, business resilience is the …
Combating Customer Churn in Today’s Changing Brand Loyalty Landscape
Avoiding customer churn has always been a priority for service organizations, with …
Driving Collaboration Between Contact Centers & Field Services
Enabling closer collaboration between contact center agents and field technicians is rapidly …
A Paradigm Shift in Field Service Delivery Webinar
More field service organizations than ever are now adopting remote support models, …
How Visual Assistance Transforms Tenant Experience & Cuts Repair Costs
Property management organizations, real estate companies, and housing associations are increasing their …
Strategies for contactless customer service driven by Computer Vision AI & AR
Watch the webinar that explains why visual contactless service is essential to …
Field Service Delivery Strategies for the New Abnormal
COVID-19 has transformed how field service organizations operate. Watch the webinar that …
Ensuring Business Continuity for Field Service Providers with Visual Assistance
In uncertain times, field service organizations inevitably find themselves on the front …
Ahead Of The Kpi Curve: How Visual Assistance Delivers Across All Contact Center Metrics
For decades, contact centers have battled to balance the KPIs that measure …
Reducing Customer Churn with Visual Engagement
It’s never been easier for your customers to cancel contracts and defect …
The Future of Self Service
Over the next few years, Intelligent Personal Assistants are going to get …
Effortless Experience in the 21st Century
As enterprises look for better ways to keep their customers loyal, fresh …
