WEBINARS

Information and insights related to
our products, industries and technologies

Enhance self service automation with vision and continuity
Enhance Self-Service Automation with Vision and Continuity Webinar

Having a self-service option allows your organization to deflect repetitive calls, lowering …

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TechSee APIs & Integrations Webinar
TechSee APIs & Integrations Webinar

Robust platform integrations and API libraries are good for more than just …

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TechSee & Vuzix Webinar: Smart Remote Support to Enable Field Service
TechSee & Vuzix Webinar: Smart Remote Support to Enable Field Service

Service organizations need innovative solutions to better support their field technicians in …

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Transform the self-service experience with TechSee's visual assistance.
The Industry’s First Computer Vision Powered Self-Service at Scale

During the pandemic, enterprises turned to visual assistance to help them serve …

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How to Build a Super-Agent Culture In Your Contact Center
How to Build a Super-Agent Culture In Your Contact Center

Customer service leaders are required to develop a culture of excellence in …

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5 Ways to Transform Customer Service into a Profit Center
Webinar: 5 Ways to Transform Customer Service into a Profit Center

Have you considered that contact center agents and field service technicians may …

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Service Council Webinar: The Visual Transformation Journey of Costa Express
Service Council Webinar: The Visual Transformation Journey of Costa Express

We live in a ‘remote first’ world where visual engagement is an …

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Forrester webinar: 5 Key Takeaways for Service Leaders in 2021
Forrester webinar: 5 Key Takeaways for Service Leaders in 2021

The rules of customer service are being rewritten in 2021. Service organizations …

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Remote Support Maturity Model
Remote Support Maturity Model Webinar

With the rise of ‘contactless service’ in 2021, organizations are realizing that …

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Aberdeen Webinar: The state of Visual Engagement in Customer Service
Aberdeen Webinar: The state of Visual Engagement in Customer Service

Service activities have never been so complicated and rewarding as they are …

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Slashing Product Returns with Augmented Reality
Slashing Product Returns with Augmented Reality

68% of all consumer electronics returns fall under the umbrella of No …

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Introducing Interactive Support for Clients & Employees
Adapt to Change by Engaging with Customers and Empowering Employees with Real-Time Interactive Support

Customer service has never been more strategic or mission critical to an …

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Driving Cost Optimization in Customer Service Using Visual Assistance
Driving Cost Optimization in Customer Service Using Visual Assistance

In an unstable economy ushered by the pandemic, business resilience is the …

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Combating Customer Churn in Today’s Changing Brand Loyalty Landscape
Combating Customer Churn in Today’s Changing Brand Loyalty Landscape

Avoiding customer churn has always been a priority for service organizations, with …

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Driving Collaboration Between Contact Centers & Field Services
Driving Collaboration Between Contact Centers & Field Services

Enabling closer collaboration between contact center agents and field technicians is rapidly …

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Remote Support: A Paradigm Shift in Field Service Delivery
A Paradigm Shift in Field Service Delivery Webinar

More field service organizations than ever are now adopting remote support models, …

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How Visual Assistance Transforms Tenant Experience & Cuts Repair Costs
How Visual Assistance Transforms Tenant Experience & Cuts Repair Costs

Property management organizations, real estate companies, and housing associations are increasing their …

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Strategies for contactless customer service driven by Computer Vision AI & AR
Strategies for contactless customer service driven by Computer Vision AI & AR

Watch the webinar that explains why visual contactless service is essential to …

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Field Service Delivery Strategies for the New Abnormal
Field Service Delivery Strategies for the New Abnormal

COVID-19 has transformed how field service organizations operate. Watch the webinar that …

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Ensuring Business Continuity for Field Service Providers with Visual Assistance
Ensuring Business Continuity for Field Service Providers with Visual Assistance

In uncertain times, field service organizations inevitably find themselves on the front …

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Ahead Of The Kpi Curve: How Visual Assistance Delivers Across All Contact Center Metrics
Ahead Of The Kpi Curve: How Visual Assistance Delivers Across All Contact Center Metrics

For decades, contact centers have battled to balance the KPIs that measure …

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Reducing Customer Churn with Visual Engagement
Reducing Customer Churn with Visual Engagement

It’s never been easier for your customers to cancel contracts and defect …

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The Future of Self Service
The Future of Self Service

Over the next few years, Intelligent Personal Assistants are going to get …

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Effortless Experience in the 21st Century
Effortless Experience in the 21st Century

As enterprises look for better ways to keep their customers loyal, fresh …

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Redefining Smart Home Support
Redefining Smart Home Support

The Smart Home revolution is picking up pace, but there are still …

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