Remote Support Maturity Model
February 3rd, 11:00am ET
Reduce customer effort and increase brand loyalty with Visual Assistance.
Eliminate unnecessary truck rolls by supporting more cases remotely.
Reduce effort with interactive visual engagement that creates better CX.
Empower your technicians with visual guidance to increase first time fix rates and cut training time.
Provide visual, interactive self service, allowing consumers to set up and troubleshoot new devices by themselves.
Offer intuitive and engaging visual guidance as part of your digital transformation strategy.
Leverage visual interactions to sell new devices and digital services.
Increase call deflection with visual self-service to simplify the installation, setup and troubleshooting of communication devices. With TechSee’s patented technology, a visual tech assistant guides your customers, reducing escalations to assisted service.