Reduce customer effort and increase brand loyalty with Visual Assistance.
TechSee empowers the service teams of global telecom groups to deliver effortless CX, simplify onboarding, troubleshooting and billing, reduce costly truck rolls and enhance self-service.
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Reduce operational costs
Eliminate unnecessary truck rolls by supporting more cases remotely.
Increase customer satisfaction
Reduce effort with interactive visual engagement that creates better CX.
Drive technician enablement
Empower your technicians with visual guidance to increase first time fix rates and cut training time.
Enhance self-service efficiency
Provide visual, interactive self service, allowing consumers to set up and troubleshoot new devices by themselves.
Differentiate your brand
Offer intuitive and engaging visual guidance as part of your digital transformation strategy.
Increase upsell
Leverage visual interactions to sell new devices and digital services.
Increase call deflection with visual self-service to simplify the installation, setup and troubleshooting of communication devices. With TechSee’s patented technology, a visual tech assistant guides your customers, reducing escalations to assisted service.
