Drive technician enablement with AI-powered Visual AssistanceRequest a Demo
Empower your technicians and experts with a patented Computer Vision AI-based decision support tool for faster issue resolution.
Enable service delivery when connectivity is weak or down with minimal bandwidth requirement as well as offline mode.
Adopt an enterprise-grade solution that is integrated with your FSM for seamless experience.
Simple visual connection between technician and remote expert via FSM app or browser
Technician shows issue - expert quickly confirms status and diagnoses cause
Expert uses AR tools and visual instructions to show technician how to resolve issue
Expert visually confirms issue resolution and proper job completion
Technician shows issue to virtual assistant which identifies equipment and cause of issue from knowledge base
Technician is visually guided to resolution with interactive AR instructions
Images of completed job compared with best practices - virtual assistant confirms or rejects
Videos or images of job uploaded, automatically tagged and added to case history in FSM
Using patented Computer Vision AI technology, the TechSee platform automatically recognizes devices and their issues to provide technicians and experts with real-time visual decision support.
Automated visual step-by-step resolution instructions pulled from the knowledge base
Automated approval or rejection of the work based on image comparison
Videos and images of the job are automatically tagged and assigned to the visual case history