The Visual Transformation Journey of Costa Express
Watch this video to hear firsthand from Costa Express, a subsidiary of Coca-Cola Company, and learn how they improved operational efficiencies, increased first-time fix rates, and boosted remote problem resolution.
Building a Vision for Self Service
Watch how TechSee's self-service visual journeys, powered by AI Computer Vision can help smart home brands reduce costly truck rolls and customer service
Techsee+Vuzix: Remote Assistance with Smart Glasses
Watch how TechSee's Computer Vision technology paired with Vuzix smart glasses enable a remote expert to guide a technician to resolution using AR tools and visual instructions to
Visual Warranty Verification powered by TechSee
Watch how TechSee’s AI and AR-powered platform can enable your customers to complete quick self-service product registration and warranty verification and enable your company to generate post-sale revenues
How Acuity Brands streamlines their support processes to improve customer satisfaction
Watch the panel discussion to learn how Acuity Brands uses TechSee's Salesforce integration to bring visual virtual assistance to their tech support department, which has played an important role in customer satisfaction and safety during the pandemic.
How Hippo improves policyholder satisfaction with remote claim handling
Watch the panel discussion to learn how Hippo uses TechSee's Salesforce integration to introduce remote claim handling and support to improve customer experience.
How KN Circet Boosts Operational Efficiency in the Field with Visual Assistance
Watch the interview with Stephen McArdle, Group director for IT at KN Circet, to learn how they achieved operational efficiency while ensuring safety to their field agents and customers
TechSee Live: Visual Assistance for Manufacturing
Watch how TechSee’s AI and AR-powered platform allows manufacturers and industrial machinery suppliers to receive visual guidance for time-sensitive troubleshooting scenarios, streamlining processes, and differentiating themselves through superior customer experience and service.
How LiveWest enhances tenant experience using TechSee
Oliver Cox of leading property management organization LiveWest explains the value of visual assistance for improving CX and reducing repair costs.
Startups Taking on the New Normal: TechSee
Check out Jonathan Medved interviewing our Co-founder and CEO Eitan Cohen at the OurCrowd Pandemic Innovation Conference on why TechSee's unique visual assistance technology is enabling service delivery continuity for leading global enterprises like Verizon and Vodafone.
Safety. Satisfaction. Success. Verizon and TechSee.
Watch how TechSee's remote visual assistance solution is helping Verizon to keep America connected during the pandemic and beyond.
Hotwire Virtual Assistance with TechSee Integration
Watch how Hotwire Communications’ new intelligent virtual assistance solution by TechSee provides an enhanced customer experience, offering more control and ensuring safety.
TechSee Visual Journeys
Discover how you can provide your customers with effortless visual self-service guidance for image capture for an end-to-end digital process.
TechSee for Salesforce FSL - Field Service Delivery in the New Normal
Watch how TechSee for Salesforce Field Service Lightning ensures safety, drives technician enablement and enhances service delivery.
Verizon: Providing Service through Virtual Contact with TechSee
Explore Verizon’s TechSee-powered strategy for ensuring technician safety during the COVID-19 crisis.
How Visual Assistance Technology Slashes Customer Churn
Watch how one simple, intuitive technology heals the consumer pain points that cause churn and creates happier, more loyal customers.
How Computer Vision Powers Call Deflection
Watch how Computer Vision AI enables a Director of Customer Service to achieve his target of driving 20% more calls to self-service, enhancing CX and cutting costs in the process.
How TechSee helps reduce No Fault Found product returns
From measuring the available space for a new big-screen TV to on-the-spot operational guidance, watch how AR-powered visual assistance prevents NFF returns.
TechSee in Salesforce Dreamforce Service Keynote
TechSee featured in the Dreamforce Service Keynote: The New Age of Human-centric Service. Martha Walchuk explains how our Computer Vision-powered solution can empower mobile Field Service Lightning users with real-time visual intelligence.
Driving the Future of Auto Industry
TechSee was at the core of the winning Driver Connect Catalyst team at TM Forum's Digital Transformation World, alongside Jaguar Land Rover, Salesforce, Nokia and Cerillion.
Enterprise Connect 2019 - TechSee's Tom Tseki explaining why the future of CX is Visual
TechSee's Tom Tseki, VP N. America explains his vision of where customer experience is heading.
TechSee Live for Contact Centers Demo
How can a call center give their customers a great experience, empower their agents to be more successful, and save money all at the same time?
Smart Assist – Agent Decision Support
Watch automated agent decision support in action as a customer is guided through the process of syncing smart devices.
Desktop Sharing by TechSee
Web-based desktop sharing for TechSee Live enables agents to non-intrusively guide customers through configuration and software issues, creating timely upsell opportunities in the process - watch how it works.
Call Deflection Powered by Computer Vision AI
Thanks to Computer Vision AI, customers can now experience frustration-free installation, setup and troubleshooting guidance in self-service and assisted service modes - watch this and see how it works.
TechSee for Salesforce Service Cloud
Get a glimpse of how TechSee Intelligent Visual Assistance for Salesforce cuts contact center costs and boosts core KPIs by bridging the visual gap in customer service with Computer Vision AI and Augmented Reality.
TechSee Live Screen Sharing Demo
Watch how TechSee Live's mobile mirroring capabilities enable a CSP to offer real-time billing guidance on its native app.
TechSee for Salesforce Field Service Lightning
See how TechSee for Salesforce Field Service Lightning drives technician enablement with Augmented Reality and Computer Vision AI.
Check out TechSee COO Amir Yoffe and VP Sales Shaul Hassan in action at MWC 2019 in Barcelona and discover the value of AI-powered Visual Assistance.
TechSee @ VB Transform 2019
TechSee's Tom Tseki on stage to launch TechSee Smart, the Computer Vision AI technology underpinning the company's most innovative new products.
Customer Assistance Virtual Technician - TechSee at MWC18
An interview with TechSee's CEO Mr. Eitan Cohen @MWC 2018 about Techsee's Customer Assistance Virtual Technician powered by AI & AR.
Visual Assistance for Food & Beverage Suppliers.
When equipment stops working, it's annoying. But when it's costing you money, it's an urgent problem. That's why TechSee created an Augmented Reality Visual Assistance system for customer support!
Paresh Modi, Vodafone Group Head of Innovation, speaks about TechSee
TechSee has transformed Vodafone Group's approach to Customer Assistance with its leading-edge Computer Vision AI and Augmented Reality platform. Paresh Modi, Vodafone Group Head of Business Development and Innovation, explains exactly how it all happened and why this is a must-have technology for leading telcos.
TechSee and Comdata Keep on Truckin'
How Comdata troubleshoots fuel Point of Sale systems at truck stops across America with TechSee Visual Assistance.
Vodafone NZ - Visual Support - TechSee
See how Vodafone NZ use TechSee's Visual Assistance
VodafoneZiggo and Accenture: Reinventing Customer Service
VodafoneZiggo and Accenture partnered to deploy Visual Customer Support, a cutting-edge, innovative solution enabling customers to share photos via their smartphones with customer service representatives for quicker resolutions of their issues.
Why Achmea Values Visual Assistance by TechSee
Watch this testimonial explaining the benefits of Intelligent Visual Assistance to leading insurer Achmea.
Visual Claims - A Customer Story by Achmea
A real life visual claims success story from Achmea
Vodafone Portugal on the Value of TechSee
Vodafone COO Hugo Pinto and Technical Support Manager Pedro Real explain the value of Intelligent Visual Assistance by TechSee for reducing technician dispatches, increasing NPS and boosting FCR.
Vodafone Greece - Visual Assistance
A TV commercial for Augmented Reality Remote Assistance
Innogy & TechSee Collaboration
Inken Braunschmidt of Innogy & Eitan Cohen of TechSee interviewed about their collaboration at OurCrowd Global Investor Summit 2017
Accenture Innovation Awards 2016 Winner TechSee on RTLZ
During the Accenture Innovation Summit 2016 in October 28, all of our winners were interviewed by broadcaster RTLZ about what it is like to win an Innovation Award. Congratulations again to all of our winners! Let’s keep on innovating together #AIA16.
Visual Claims by TechSee - Achmea
See the introduction to visual claims by TechSee @ Achmea.
Eve by TechSee
The world's first visual tech assistant by TechSee.
Augmented Reality Remote Assistance Use Case - Coffee Machine
How TechSee's Visual Assistance solution enables a contact center agent to remotely troubleshoot a capsule coffee machine
Augmented Reality Remote Assistance Use Case - Point of Sale
Millions of businesses rely on Point of Sales devices to process payments - here's how to keep them up and running with Visual Assistance.
Augmented Reality Remote Assistance Use Case - Medical Devices
It's embarrassing when your machine stops working in front of a customer, but if your MedTech supplier offers Augmented Reality remote technical support, you're in luck!
Augmented Reality Remote Assistance Use Case - Medical Devices
When Emma's electricity cuts off at the worst time, she doesn't know what to do. Luckily, the customer support agent does know, and has the technology available to guide Emma through the process.
TechSee Visual Claims Use Case - Car Insurance
Processing car insurance claims can be expensive - watch how Visual Assistance reduces claim handling costs.
TechSee Visual Claims Use Case - Home Insurance
From processing the claim to calling a local plumber, the call center agent has it all under control thanks to TechSee's Augmented Reality technology.
TechSee Visual Assistance Use case - Laundry Machine
Need a last minute wash before a big event? We've all been there. But when the washing machine isn't working, the pressure is on...
MedTech Support with Augmented Reality - See how it works
Watch how TechSee's Augmented Reality Visual Assistance enables medical technology suppliers to provide remote guidance for device issues, improving customer satisfaction.
Wearable tech gets better with augmented reality-powered customer support
Wearable tech devices can do amazing things. But what happens when they go wrong? With TechSee's augmented reality-powered customer support platform, the call center agent is able to demonstrate how to use the app to find the information or functions you need.
Self Service in 2025
Virtual Assistants will soon be all-knowing - and all-seeing. Take a look at this snapshot of the not-too-distant future.
Effortless Experience: Why Customers Hate Heavy Lifting
Delivering Effortless Experience means taking the load off your customers - here's how.