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How Visual Assistance Technology Slashes Customer Churn

Watch how one simple, intuitive technology heals the consumer pain points that cause churn and creates happier, more loyal customers.

How Computer Vision Powers Call Deflection

Watch how Computer Vision AI enables a Director of Customer Service to achieve his target of driving 20% more calls to self-service, enhancing CX and cutting costs in the process.

TechSee in Salesforce Dreamforce Service Keynote

TechSee featured in the Dreamforce Service Keynote: The New Age of Human-centric Service. Martha Walchuk explains how our Computer Vision-powered solution can empower mobile Field Service Lightning users with real-time visual intelligence.

Enterprise Connect 2019 - TechSee's Tom Tseki explaining why the future of CX is Visual

TechSee's Tom Tseki, VP N. America explains his vision of where customer experience is heading.

Contact Center Innovation Demo - AI and AR-powered Visual Assistance in Action

How can a call center give their customers a great experience, empower their agents to be more successful, and save money all at the same time?

TechSee Smart for the Connected Home

Watch automated agent decision support in action as a customer is guided through the process of syncing smart devices.

Desktop Sharing by TechSee

Web-based desktop sharing for TechSee Live enables agents to non-intrusively guide customers through configuration and software issues, creating timely upsell opportunities in the process - watch how it works.

TechSee for Smart Homes

Thanks to Computer Vision AI, customers can now experience frustration-free installation, setup and troubleshooting guidance in self-service and assisted service modes - watch this and see how it works.

TechSee for Salesforce

Get a glimpse of how TechSee Intelligent Visual Assistance for Salesforce cuts contact center costs and boosts core KPIs by bridging the visual gap in customer service with Computer Vision AI and Augmented Reality.

TechSee for Salesforce Field Service Lightning

See how TechSee for Salesforce Field Service Lightning drives technician enablement with Augmented Reality and Computer Vision AI.

MWC 2019 - TechSee showcases AI-powered Visual Assistance

Check out TechSee COO Amir Yoffe and VP Sales Shaul Hassan in action at MWC 2019 in Barcelona and discover the value of AI-powered Visual Assistance.

TechSee @ VB Transform 2019

TechSee's Tom Tseki on stage to launch TechSee Smart, the Computer Vision AI technology underpinning the company's most innovative new products.

Customer Assistance Virtual Technician - TechSee at MWC18

An interview with TechSee's CEO Mr. Eitan Cohen @MWC 2018 about Techsee's Customer Assistance Virtual Technician powered by AI & AR.

Visual Assistance for Food & Beverage Suppliers.

When equipment stops working, it's annoying. But when it's costing you money, it's an urgent problem. That's why TechSee created an Augmented Reality Visual Assistance system for customer support!

Paresh Modi, Vodafone Group Head of Innovation, speaks about TechSee

TechSee has transformed Vodafone Group's approach to Customer Assistance with its leading-edge Computer Vision AI and Augmented Reality platform. Paresh Modi, Vodafone Group Head of Business Development and Innovation, explains exactly how it all happened and why this is a must-have technology for leading telcos.

TechSee and Comdata Keep on Truckin'

How Comdata troubleshoots fuel Point of Sale systems at truck stops across America with TechSee Visual Assistance.

Vodafone NZ - Visual Support - TechSee

See how Vodafone NZ use TechSee's Visual Assistance

VodafoneZiggo and Accenture: Reinventing Customer Service

VodafoneZiggo and Accenture partnered to deploy Visual Customer Support, a cutting-edge, innovative solution enabling customers to share photos via their smartphones with customer service representatives for quicker resolutions of their issues.

Why Achmea Values Visual Assistance by TechSee

Watch this testimonial explaining the benefits of Intelligent Visual Assistance to leading insurer Achmea.

Visual Claims - A Customer Story by Achmea

A real life visual claims success story from Achmea

Vodafone Portugal on the Value of TechSee

Vodafone COO Hugo Pinto and Technical Support Manager Pedro Real explain the value of Intelligent Visual Assistance by TechSee for reducing technician dispatches, increasing NPS and boosting FCR.

Vodafone Greece - Visual Assistance

A TV commercial for Augmented Reality Remote Assistance

Innogy & TechSee Collaboration

Inken Braunschmidt of Innogy & Eitan Cohen of TechSee interviewed about their collaboration at OurCrowd Global Investor Summit 2017

Accenture Innovation Awards 2016 Winner TechSee on RTLZ

During the Accenture Innovation Summit 2016 in October 28, all of our winners were interviewed by broadcaster RTLZ about what it is like to win an Innovation Award. Congratulations again to all of our winners! Let’s keep on innovating together #AIA16.

Visual Claims by TechSee - Achmea

See the introduction to visual claims by TechSee @ Achmea.

Eve by TechSee

The world's first visual tech assistant by TechSee.

TechSee - Visual Customer Assistance

TechSee's Visual Customer Assistance - a ground breaking visual engagement platform.

TechSee for Insurance - Visual Claims

See how Visual Claims technology works.

Augmented Reality Remote Assistance Use Case - Coffee Machine

How TechSee's Visual Assistance solution enables a contact center agent to remotely troubleshoot a capsule coffee machine

Augmented Reality Remote Assistance Use Case - Point of Sale

Millions of businesses rely on Point of Sales devices to process payments - here's how to keep them up and running with Visual Assistance.

Augmented Reality Remote Assistance Use Case - Medical Devices

It's embarrassing when your machine stops working in front of a customer, but if your MedTech supplier offers Augmented Reality remote technical support, you're in luck!

Augmented Reality Remote Assistance Use Case - Medical Devices

When Emma's electricity cuts off at the worst time, she doesn't know what to do. Luckily, the customer support agent does know, and has the technology available to guide Emma through the process.

TechSee Visual Claims Use Case - Car Insurance

Processing car insurance claims can be expensive - watch how Visual Assistance reduces claim handling costs.

TechSee Visual Claims Use Case - Home Insurance

From processing the claim to calling a local plumber, the call center agent has it all under control thanks to TechSee's Augmented Reality technology.

TechSee Visual Assistance Use case - Laundry Machine

Need a last minute wash before a big event? We've all been there. But when the washing machine isn't working, the pressure is on...

MedTech Support with Augmented Reality - See how it works

Watch how TechSee's Augmented Reality Visual Assistance enables medical technology suppliers to provide remote guidance for device issues, improving customer satisfaction.

Wearable tech gets better with augmented reality-powered customer support

Wearable tech devices can do amazing things. But what happens when they go wrong? With TechSee's augmented reality-powered customer support platform, the call center agent is able to demonstrate how to use the app to find the information or functions you need.

Self Service in 2025

Virtual Assistants will soon be all-knowing - and all-seeing. Take a look at this snapshot of the not-too-distant future.

Effortless Experience: Why Customers Hate Heavy Lifting

Delivering Effortless Experience means taking the load off your customers - here's how.
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CASE STUDIES

Service Delivery Continuity with Remote Support