WEBINAR
Slashing product returns with
augmented reality
December 9th, 11:00am ET

DAYS
HOURS
SEC

Augmented Reality

Empower employees and customers to address issues with visual guidance overlaid on mobile video or images of real-world objects.

Bridging the gap between the physical and digital worlds in customer service

Our AI & AR-powered platform overlays clear visual guidance on users’ mobile screens. Combined with highly accurate recognition of devices and issues, this instructional knowledge enables technicians, service reps and customers to achieve rapid resolutions.

Real-time guidance in remote assistance and self-service modes

AR
Annotations

A wide range of on-screen
graphical tools can be used in
each remote visual session.

AR
Tracking

Highly accurate, real-time automated
object tracking is powered by a unique
combination of AR and Deep Learning
methods.

AR
Assistant

A fully conversational virtual assistant
guides users with AR instructions,
providing constant feedback and
corrections.

Image
Recognition

Devices and their parts are
recognized in real-life conditions at
a high level of accuracy, for optimal
AR instructions.

Knowledge
Base Integration

Resolution information is
immediately retrieved from the
enterprise’s knowledge base and
translated into AR guidance.

AR
Measurements

Real-world physical dimensions
are easily measured by a
remote expert.

HMD

Integrations with smart glasses
from leading manufacturers are
supported, enabling hands-free AR
guidance for technicians.

Multiple
AR Modes

AR capabilities can be implemented
over the web (with no app download),
via native app or integrated into other
self-service tools, for real-time or
offline image overlaying.

Goodbye user manuals. Hello AR assistant.

TechSee named one of Fast Company’s Most
Innovative AR Companies in the World

Most Innovative
AR Companies in the World

FROM OUR KNOWLEDGE CENTER

Blog Augmented Reality Remote Assistance – The Complete Guide

Augmented Reality Remote Assistance – The Complete Guide

The complete guide to augmented reality remote assistance: how it’s used, who can benefit, and what to look for when selecting a vendor

Learn more
Blog Augmented Reality in Technical Support: A Perfect Match

Augmented Reality in Technical Support: A Perfect Match

Users love how Augmented Reality technical support solves their issues easily. Learn how to integrate AR into your tech support systems.

Learn more
Blog Augmented reality in field service: smart glasses or mobiles?

Augmented reality in field service: smart glasses or mobiles?

What is the best way to incorporate augmented reality into field service - via smart glasses or on mobile phones? Here’s how to decide.

Learn more

We believe that showing is better than telling.

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