Bridging the gap between the physical and digital worlds in customer service
Our AI & AR-powered platform overlays clear visual guidance on users’ mobile screens. Combined with highly accurate recognition of devices and issues, this instructional knowledge enables technicians, service reps and customers to achieve rapid resolutions.
Real-time guidance in remote assistance and self-service modes
AR Annotations
A wide range of on-screen
graphical tools can be used in
each remote visual session.
AR Tracking
Highly accurate, real-time automated
object tracking is powered by a unique
combination of AR and Deep Learning
methods.
AR Assistant
A fully conversational virtual assistant
guides users with AR instructions,
providing constant feedback and
corrections.
Image Recognition
Devices and their parts are
recognized in real-life conditions at
a high level of accuracy, for optimal
AR instructions.
Knowledge Base Integration
Resolution information is
immediately retrieved from the
enterprise’s knowledge base and
translated into AR guidance.
AR Measurements
Real-world physical dimensions
are easily measured by a
remote expert.
HMD
Integrations with smart glasses
from leading manufacturers are
supported, enabling hands-free AR
guidance for technicians.
Multiple AR Modes
AR capabilities can be implemented
over the web (with no app download),
via native app or integrated into other
self-service tools, for real-time or
offline image overlaying.
TechSee named one of Fast Company’s Most Innovative AR Companies in the World
Most Innovative AR Companies in the World
We believe that showing is better than telling.
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