Augmented Reality: Find out how TechSee's platform works

Bridging the gap between the physical and digital worlds in customer service

Our AI & AR-powered platform overlays clear visual guidance on users’ mobile screens. Combined with highly accurate recognition of devices and issues, this instructional knowledge enables technicians, service reps and customers to achieve rapid resolutions.

Real-time guidance in remote assistance and self-service modes

AR
Annotations

A wide range of on-screen
graphical tools can be used in
each remote visual session.

AR
Tracking

Highly accurate, real-time automated
object tracking is powered by a unique
combination of AR and Deep Learning
methods.

AR
Assistant

A fully conversational virtual assistant
guides users with AR instructions,
providing constant feedback and
corrections.

Image
Recognition

Devices and their parts are
recognized in real-life conditions at
a high level of accuracy, for optimal
AR instructions.

Knowledge
Base Integration

Resolution information is
immediately retrieved from the
enterprise’s knowledge base and
translated into AR guidance.

AR
Measurements

Real-world physical dimensions
are easily measured by a
remote expert.

HMD

Integrations with smart glasses
from leading manufacturers are
supported, enabling hands-free AR
guidance for technicians.

Multiple
AR Modes

AR capabilities can be implemented
over the web (with no app download),
via native app or integrated into other
self-service tools, for real-time or
offline image overlaying.