AUGMENTED REALITY

Empower employees and customers to address issues with visual guidance overlaid on mobile video or images of real-world objects.

Bridging the gap between the physical and digital worlds in customer service

Our AI & AR-powered platform overlays clear visual guidance on users’ mobile screens. Combined with highly accurate recognition of devices and issues, this instructional knowledge enables technicians, service reps and customers to achieve rapid resolutions.

Real-time guidance in remote assistance and self-service modes

AR ANNOTATIONS

A wide range of on-screen graphical tools can be used in each remote visual session.

AR TRACKING

Highly accurate, real-time automated object tracking is powered by a unique combination of AR and Deep Learning methods.

AR ASSISTANT

A fully conversational virtual assistant guides users with AR instructions, providing constant feedback and corrections.

IMAGE RECOGNITION

Devices and their parts are recognized in real-life conditions at a high level of accuracy, for optimal AR instructions.

KNOWLEDGE BASE INTEGRATION

Resolution information is immediately retrieved from the enterprise’s knowledge base and translated into AR guidance.

AR MEASUREMENTS

Real-world physical dimensions are easily measured by a remote expert.

HMD

Integrations with smart glasses from leading manufacturers are supported, enabling hands-free AR guidance for technicians.

MULTIPLE AR MODES

AR capabilities can be implemented over the web (with no app download), via native app or integrated into other self-service tools, for real-time or offline image overlaying.

Goodbye user manuals. Hello TechSee!

TechSee named one of Fast Company’s Most Innovative AR Companies in the World

Augmented Reality

TechSee named one of Fast Company’s Most Innovative AR Companies in the World

Most Innovative AR Companies in the World

Explore TechSee for Vuzix Smart Glasses.

From Our Knowledge Center

Augmented Reality
Blog
Augmented Reality (AR) Remote Assistance: Definition, Applications & Benefits

The complete guide to augmented reality remote assistance: how it’s used, who can benefit, and what to look for when selecting a vendor

Augmented Reality
Blog
Augmented Reality in Technical Support: A Perfect Match

Users love how Augmented Reality technical support solves their issues easily. Learn how to integrate AR into your tech support systems.

Augmented Reality
Blog
AR Smart Glasses vs AR Mobile App: Which is Best for Your Business’s Field Service

How should you use AR as part of your field service - via smart glasses or on mobile phones? Here is when to use each solution.

We believe that showing is better than telling.