Manufacturing

Reduce machine downtime and increase efficiency with real-time remote Visual Assistance.

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Accelerate issue resolution with visual assistance

TechSee enables industrial machinery suppliers to exceed their service and training commitments, providing timely visual support to field engineers and resolving more issues remotely.

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KEY BENEFITS

Drive technician enablement

Empower engineers with visual guidance to increase your first time fix rate while ensuring their safety.

Cut training time

Guide new technicians with visual instructions.

Decrease machine downtime

Enable onsite staff to resolve issues themselves.

Reduce operational costs

Eliminate no fault found truck rolls by supporting more cases remotely.

Increase customer satisfaction

Reduce customer effort with visual, interactive assistance.

Differentiate your brand

Deliver intuitive and engaging visual guidance as part of your digital transformation strategy.

USE CASES

Operational Guidance
Technician receives on-screen AR instructions on calibrating a manufacturing robot.
60
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Maintenance
On-site engineer receives visual guidance on refitting a conveyor belt.
30
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Training
Newly certified engineer receives on-the-job training from a remote supervisor.
97
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Troubleshooting
Customer receives step-by-step troubleshooting assistance to resolve a production line stoppage.
100
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Configuration Guidance
Customer receives visual guidance on changing the settings of an industrial laser.
40
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Field Supervision
Quality of work performed by a third-party contractor is assessed and verified.
80
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Explore Visual Assistance

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