A C E F G H L M N P R T V W A Agent CoPilot C Call Deflection Rate E Edge AI F Field Service Virtualization Fine Tuning Foundation Models G Generative AI H Human Machine Interface (HMI) L Large Language Models LLM Token Management M Mobile App Mirroring Multi Modal AI Multi Sensory AI N Neural Networks P Prompt Engineering R RAG, Retrieval-Augmented Generation T Technician Utilization Rate V Vector Embedding Virtual Agent Visual AI Visual Remote Assistance Visual Service W Work Orders Per Day