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2024 Generative AI in CX: Strategy, Technology, Scale

Generative AI (Gen AI) is rightfully garnering incredible attention and healthy skepticism. …

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TechSee’s Sophie AI: MultiSensory AI for Service

With Sophie AI, service leaders can improve service KPIs across every touchpoint, …

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Generative AI for the General Public: Hopes and Fears in 2023

Global interest in Generative AI is growing exponentially. Customer service industry leaders …

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Orange Spain Case Study
Customer Service in Statistics

2023 Customer Service in Statistics is a dive into the most relevant …

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Risks and Rewards of Generative AI in the Service Industry

With TechSee, businesses can provide unparalleled customer service that is deeply rooted …

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Is Generative AI also Practical: Hype vs Reality

What do the developments in the AI space mean for your service …

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TechSee Oracle Webinar for mobile field service workers
TechSee Oracle Webinar: Enable Mobile Workers to Deliver Better Field Service Outcomes

Oracle, partnering with TechSee, thinks it is necessary to move toward the …

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eBook: Practice Efficiency With Your Call Service Teams to Improve CX in 2023

You can’t afford to lose customers in 2023. Consider how improved CX …

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TechSee Videos
CCMA Online Seminar Video: Rolling out AI in call Centers to improve CX and ROI​​

Last  month, the CCMA (Call Centre Management Association) hosted an online seminar …

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