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Field Service Vision 2023 Report: Planning For Success in A Challenging Economy
Economic uncertainty and rising customer expectations are pushing field service leaders to …
Top Telco Improves Technician Work Quality with Computer Vision AI
Top U.S. telecom company faced a labor intensive fiber network rollout. With …
Vodafone Group Improves Core Customer Service & Operational KPIs
Faced with growing competition and rapidly rising costs, Vodafone Group – a …
TechSee Visual Assistance Enhances Customer Service Delivery at Orange Spain
Read up on how TechSee’s Visual Assistance solution has enhanced customer service delivery and cut operational costs for Orange Spain.
TechSee Visual Customer Assistance for Telecom
Discover the capabilities of TechSee Live for providing enhanced customer assistance in …
TechSee for Telecom Field Service Quality with Job Verification
Field technicians in the telecom industry need the tools and knowledge to …
2022 State of Customer Churn in Telecom (Survey Report): The Impact of the Pandemic on Churn Trends
Customer loyalty to telecom providers is down 22% post-pandemic. New research shows …
2022 State of Customer Churn in Insurance: The Impact of the Pandemic on Churn Trends
The pandemic has changed churn trends in the insurance industry in shocking …
2022 State of Customer Loyalty and Churn Survey Report
The days of product-dependent brand loyalty are over. Today, consumer stickiness is …