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Field services
Reports
Field Service Vision 2023 Report: Planning For Success in A Challenging Economy

Economic uncertainty and rising customer expectations are pushing field service leaders to …

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Field Service Telecom
Success Stories
Top Telco Improves Technician Work Quality with Computer Vision AI

Top U.S. telecom company faced a labor intensive fiber network rollout. With …

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Agent Telecom
Success Stories
Vodafone Group Improves Core Customer Service & Operational KPIs

Faced with growing competition and rapidly rising costs, Vodafone Group – a …

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Call Center Agent
Success Stories
TechSee Visual Assistance Enhances Customer Service Delivery at Orange Spain

Read up on how TechSee’s Visual Assistance solution has enhanced customer service delivery and cut operational costs for Orange Spain.

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Contact Center Agent
Brochures
TechSee Visual Customer Assistance for Telecom

Discover the capabilities of TechSee Live for providing enhanced customer assistance in …

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Field Service Job Verification
Brochures
TechSee for Telecom Field Service Quality with Job Verification

Field technicians in the telecom industry need the tools and knowledge to …

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Churn Survey Telecom
Surveys
2022 State of Customer Churn in Telecom (Survey Report): The Impact of the Pandemic on Churn Trends

Customer loyalty to telecom providers is down 22% post-pandemic. New research shows …

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Insurance Customer Churn
Surveys
2022 State of Customer Churn in Insurance: The Impact of the Pandemic on Churn Trends

The pandemic has changed churn trends in the insurance industry in shocking …

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Churn survey Report
Surveys
2022 State of Customer Loyalty and Churn Survey Report

The days of product-dependent brand loyalty are over. Today, consumer stickiness is …

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