As augmented reality increases in popularity, customer service is recognizing its potential to transform contact centers, and self-service
Check out the fourth edition of TechSee’s Super-Agent comic – The agent of innovation to the rescue of a new chatbot
Super-Agent comic: Superhero uses AI powers and visual assistance to save Customer Service from high agent attrition.
A fun and informative infographic showing how AI can deliver benefits in assisted service, self-service, or even a hybrid of the two.
Visual support allows retail brands to provide an enhanced customer experience at every touch point of the process – before, during and after the sale
Visual support helps utility companies reduce operational costs, increase self-service, promote field safety, boost customer satisfaction, and improve KPIs.
Implementing a visual engagement for insurance solution enhances the digital claims process, improves KPIs and helps insurers compete in a tough market
Visual support allows consumer electronics brands, manufacturers, retailers, warranty providers and BPOs to enhance support for consumer electronic devices.
There is pandemonium in the contact center again. Bent on destroying customer service, the Forces of Evil have created widespread technical troubles. Customers are calling for help, but the agents are blinded. They cannot see! Help! It’s Super-Agent to the rescue! “Here I come to save the day…” How does he do it? Super-Agent
Learn key tips for improving NPS score within your organization. An increase in NPS has been proven to reduce customer churn and positively affect all KPIs.
The implementation of Visual Support in call centers increases First Contact Resolution and delivers an enhanced customer experience
Companies are increasingly turning to artificial intelligence (AI)-powered contact center solutions to improve customer care and meet consumers’ growing demand for better CX, reduce costs and alleviate pressure on agents. While AI has made great strides in enhancing customer care and call center capabilities, the CX can only be truly transformed when call centers implement
In the latest comic, Super-Agent rescues the ailing Contact Center by using AI automation and virtual assistance tools to revolutionize customer care.
See an overview of results from a broad survey about US consumers’ experiences and preferences when installing new home electronic devices.
View the full survey results, and get clear insights on US consumers’ experiences and preferences when installing new home electronic devices
Learn how Visual Support can help optimizing the entire process around truck rolls and technician dispatches.
Are you part of the 80% of enterprises that feel their current customer service systems do not meet their future needs? Read on for surefire solutions.
A quick, fun video introduction to the concept of the Support of Things (SoT)
Leading European cable provider cuts tech dispatch costs by €2.6M annually
This in-depth white paper explores Visual Support, its technology, processes and results
Home Appliances Company streamlines processes to cut support costs and improve customer satisfaction
Telecom provider reduces technician dispatches for smart home products
Visual Support, Visually Explained: an infographic about visual support for customer assistance
Remote Visual Engagement provides strategic edge, draws new customers and introduces additional revenue streams for BPOs
Learn all about TechSee’s intelligent visual support solution for field services
Learn all about TechSee’s smart digital visual support solution
Learn all about TechSee’s intelligent visual support solution for contact centers
