Super-Agent comic: Superhero uses AI powers and visual assistance to save Customer Service from high agent attrition.
There is pandemonium in the contact center again. Bent on destroying customer service, the Forces of Evil have created widespread technical troubles. Customers are calling for help, but the agents are blinded. They cannot see! Help! It’s Super-Agent to the rescue! “Here I come to save the day…” How does he do it? Super-Agent
Companies are increasingly turning to artificial intelligence (AI)-powered contact center solutions to improve customer care and meet consumers’ growing demand for better CX, reduce costs and alleviate pressure on agents. While AI has made great strides in enhancing customer care and call center capabilities, the CX can only be truly transformed when call centers implement