Customer Service in Statistics

2023 Customer Service in Statistics is a dive into the most relevant and popular customer service data points and how TechSee’s advanced AI capabilities drive improvement in these areas. Highlighting the key  KPIs that affect customer engagement, this report aims to explore the observations and data that influence the customer and agent experience and how TechSee enhances these offerings through its industry-leading capabilities. With businesses increasing the adoption of technology to address customer-centric needs, TechSee is leading the charge by leveraging AI to enhance customer service practices.