Service organizations need innovative solutions to better support their field technicians in complex jobs. TechSee and Vuzix have partnered to deliver a hands-free visual assistance solution to field service technicians using AR and Computer Vision. The technology allows on-site technicians to receive real-time support from a remotely-located expert. They can also get help in self-service mode without the need to contact a remote expert, including automated troubleshooting guidance and job verification.
Watch the webinar where TechSee will explain how you can bring smart vision to your technicians resulting in quick fixes and exceptional customer experiences.
In this webinar, you will learn how:
- On-site field service technicians can receive real-time support from a remotely-located expert
- Technicians can receive assistance in self-service mode without the need to contact a remote expert, including automated troubleshooting guidance and job verification
- You can help your field teams increase first-time fix rates, lower downtime, improve technician engagement, and minimize training time
Watch this an eye-opening session that will truly transform your field service capabilities.