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Improve Contact Center AHT and FCR with Automated Visual Flows
2023 has been the year of efficiency. Across sectors and around the world, enterprise leaders have been carefully managing expenses...
How partners drive growth through Visual Intelligence Studio
Companies across all industries are searching for innovative ways to streamline operations and enhance the customer experience. In the realm...
The Machine is Out of Order [Again]
It's almost a joke now, isn't it? You go to a popular fast food chain or pharmacy, or something similar...
Machine Learning and AI for Field Service
As we enter the next season of 2023, the field service industry is witnessing a significant shift towards the...
Visual Service for Medical Device Support
Visual Support for Medical Devices Can be a Game-Changer As a Type-1 Diabetic, I have faced many medical challenges and...
Improve Service Efficiency by Boosting Technology Adoption
Last week we hosted our quarterly Customer Advisory Board. One of the most common concerns raised by multiple enterprise executives...
Leverage Visual AI To Mitigate The Environment and Financial Impact of Truck Rolls
A truck roll is when a technician or service provider drives to a customer's location to install or repair equipment....
How Visual Service Technology Revolutionizes Homebuilding Customer Experience
While searching on the National Association of Home Builders (NAHB) site on the term “customer service”, the phrase “act as...
AI in the Practical World
A few days ago, we hosted a webinar on the topic of Generative AI, Hype or Practical? We were joined...
Visual AI For Service Automation: A Primer
Artificial intelligence (AI) is designed to automate manual tasks and processes. As the leader in computer vision solutions for the...
23 Inspiring Women to Watch in 2023
As part of our Women's History Month and International Women's Day initiatives, we asked our own TechSee Super Women to...
Seven Questions to Ask When Selecting Your Service Team’s AI Provider
With new AI capabilities and compelling use cases being demonstrated daily, the service industry looks forward to a new generation...
Maximize Your Investment in Upskilling Agents
Today’s customer service personnel are being asked to deliver higher quality service across more products, more complex products, and at...
TechSee’s New Open Integration Launch Brings Computer Vision AI and Augmented Reality to the Customer Experience Technology Stack
Everyone here at TechSee is excited about the launch of our brand new “Open Integration Platform,” a full API platform...
ChatGPT in Service: Practical Innovation or Hype?
The technology industry is abuzz with the latest breakthroughs in artificial intelligence. Primarily due to OpenAI’s heralded debut and innovative...
