Customer service trends for 2021: Top analyst predictions
TechSee presents the five key customer service trends in 2021. Is your company set up for success?
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If we can see it, we can fix it: How vision is expanding the roles of customer service staff
Remote visual assistance is a core enabler for the latest trend in customer service: the sharing of roles between agents and technicians.
After UK Coronavirus Lockdown #3, Will Remote Contactless Customer Support be Here to Stay?
With the number of new daily confirmed cases of COVID-19 in the UK exceeding 60,000, the country has officially entered its third national Coronavirus
How to Choose the Right Visual Assistance Platform for your Automotive Brand [Checklist]
7-Point Checklist: How automotive brands can select the right AR-powered visual assistance platform to gain a competitive advantage
The Start of a New Era: How Service Leaders are Preparing for COVID-19 Vaccine Rollout
Service leaders must think of the COVID-19 vaccine rollout implications from the perspectives of employees, customers, & company operations.
Technical Reps or Agent Techs? The inter-changing roles of technical support and customer service
What happens when customer support agents become technicians, and the technical support team interact with customers more?
Transforming CPG Inventory Management with Augmented Reality & Computer Vision
Augmented reality and computer vision are changing the way CPGs handle inventory, optimizing in-store logistics to save time and costs.
The dynamic duo: TechSee and Salesforce power ahead to drive digital transformation
Case studies show the power of TechSee & Salesforce joining to raise the bar for service delivery & customer support with visual assistance
5 Proven Ways to Make your Contact Center RPA Successful
5 tips to ensure your contact center RPA will deliver results in terms of efficiency, agent and customer satisfaction, and cost savings.
Slaying 6 Myths on Remote Visual Support
Now is the time to discover the true scope and benefits of remote visual assistance as an innovative and practical technology
