The Machine is Out of Order [Again]
It’s almost a joke now, isn’t it? You go to a popular fast food chain or pharmacy, or something similar and find that whatever you
It’s almost a joke now, isn’t it? You go to a popular fast food chain or pharmacy, or something similar and find that whatever you
Visual Support for Medical Devices Can be a Game-Changer As a Type-1 Diabetic, I have faced many medical challenges and obstacles in the past 20
While searching on the National Association of Home Builders (NAHB) site on the term “customer service”, the phrase “act as if you like your customer”
Artificial intelligence (AI) is designed to automate manual tasks and processes. As the leader in computer vision solutions for the service industry, we at TechSee
As part of our Women’s History Month and International Women’s Day initiatives, we asked our own TechSee Super Women to highlight some of the amazing
Today’s customer service personnel are being asked to deliver higher quality service across more products, more complex products, and at more significant volumes than ever
The technology industry is abuzz with the latest breakthroughs in artificial intelligence. Primarily due to OpenAI’s heralded debut and innovative approach to packaging, they are
Find out how property management organizations are leveraging remote support to enhance tenant experience as part of multiexperience journeys.
Today’s field service leaders face a growing number of challenges, many of them not dissimilar to those faced by their predecessors. However, the simultaneous arrival
Whether you are a ridesharing leader supporting millions of global drivers and riders or a mobile carrier troubleshooting connectivity issues, fast and convenient mobile support
Making the leap from engaging with customers and agents via text and voice, to visual and live video is a big step. While COVID introduced
Growth and customer loyalty have historically been product-led. The company with the newest gadgets, with the best features, or the best price were often the