Find out how property management organizations are leveraging remote support to enhance tenant experience as part of multiexperience journeys.
Today’s field service leaders face a growing number of challenges, many of them not dissimilar to those faced by their predecessors. However, the simultaneous arrival
Whether you are a ridesharing leader supporting millions of global drivers and riders or a mobile carrier troubleshooting connectivity issues, fast and convenient mobile support
Making the leap from engaging with customers and agents via text and voice, to visual and live video is a big step. While COVID introduced
Growth and customer loyalty have historically been product-led. The company with the newest gadgets, with the best features, or the best price were often the
TechSee’s new research explores the impact of the pandemic on customer loyalty across the customer service industry. New York, August 16th 2022 – TechSee, the
Over the last few years, service leaders have embraced computer vision AI and conversational AI to scale, automate and improve service operations. Last week, we
The evolution of chatbots in customer service has generated much fanfare over the years. Chatbots promise a better customer experience by reducing wait times, delivering
One year ago, we introduced the world’s first computer-vision powered self-service solution. Today, we are proud to share the next great leap forward, the Visual
TechSee Launches “Visual Intelligence Platform”, providing an off-the-shelf solution for companies to build and automate their own customized computer vision AI models. The new platform
Our customers and employees live omnichannel lives. Our service needs to offer the best possible experience across every channel and interaction. A few weeks ago,
Customers expect better and faster pre and post purchase services. Whether they need help setting up a new device or to repair a damaged product,