Whirlpool’s leading UK consumer brand, Hotpoint, has made exemplary advancements in customer experience. NEW YORK and LONDON, November 7, 2023 — The 14th edition of
TechSee’s Sophie AI merges voice, visual, and text interactions to help service teams resolve any questions or issues using natural language and intuitive visual guidance.
TechSee’s Annual Influencer List For a second year, everyone at TechSee is proud and excited to share our annual list of influential leaders in the
Introduction The right-to-repair movement has gained significant momentum in recent years, giving consumers the ability, and resources needed to repair their electronics and devices themselves
Hold Time is Gold Time: 5 Ways to Improve Call Center Performance By Capturing Customer Data While They Wait on Hold
No More Hold Music If your world is the call center and customer service, every second counts. The moments customers spend on hold shouldn’t be
While searching on the National Association of Home Builders (NAHB) site on the term “customer service”, the phrase “act as if you like your customer”