Visual OmniChannel Contact Center– Give Customers the Experience They Crave
Learn about the challenges, solutions and reasons why businesses should be setting up visual omnichannel contact centers.
Learn about the challenges, solutions and reasons why businesses should be setting up visual omnichannel contact centers.
A list of customer service and tech support technologies aimed at helping enterprises boost their customer satisfaction at scale and lower customer churn.
A year ago we’ve looked at a group of companies that were leading the way in bots. Here is a look back at those companies to see what’s changed.
Is Visual Support the new way forward for customer service? This article will look at why Visual Support is now more important than ever, and
Find out how TechSee’s visual support platform opens doors to communication across demographics resulting in smoother customer service
A positive call center experience is vital in today’s customer driven world. See how implementing tech tools in call centers can improve CX.
Over the last two years, I’ve been helping companies lower their tech dispatch rates by implementing TechSee’s Visual Support system within large call centers. We
There are many advantages to digitizing your call center. Read on to discover why it is so important and the best way to implement it.
Even though bots continue to struggle on many fronts some vertical solution are already successfully deployed into the world and provide consistent reliable value to
The pace of the tech evolution is picking up. It’s a constant challenge to identify a solution that will still be relevant for your organization
Take an in-depth look at the new visual technology and help desk solutions available that can improve the service provided by your IT help desk
In today’s digital age, the qualities a contact center manager must have are essential to the contact center’s successful management.