10 Tips for Implementing New Technology into Your Call Center
The pace of the tech evolution is picking up. It’s a constant challenge to identify a solution that will still be relevant for your organization
The pace of the tech evolution is picking up. It’s a constant challenge to identify a solution that will still be relevant for your organization
Take an in-depth look at the new visual technology and help desk solutions available that can improve the service provided by your IT help desk
Discover why Teamviewer’s security breaches are not its’ REAL issue in today’s technologically advanced world.
Technology is reshaping our lives at a pace beyond anything we’ve previously experienced. New technologies are introduced every year and they are forming our reality
IOT is here, and growing in popularity. It hasn’t reach mass markets yet, but that is just a question of time. Probably not much time.
Millennials love chat! here are the ten rules your brand should never break when chatting with a millennial customer.
Top 12 tips for how to meet Millennials’ unique set of needs when helping them with customer support questions
Learn why Visual Support works, providing better customer experience for less. Understand and harness the value of visual communication.