Is Computer Vision the Future of the DIY Unboxing Experience?
AI and AR technologies can enhance the DIY unboxing process by delivering a new level of self-service visual customer assistance.
AI and AR technologies can enhance the DIY unboxing process by delivering a new level of self-service visual customer assistance.
AI technology is still evolving & currently has limitations. Read how a human-bot collaboration can help introduce innovative AI technology
Discover how businesses can transform their call centers with AI & the various challenges they need to address for successful implementation
Best practices from supporting home coffee machines over the last decade are a good indicator of the future support needs for smart home devices
A case study exploring how adding visual assistance capabilities can improve CX by helping companies resolve baffling customer issues.
A year ago we’ve looked at a group of companies that were leading the way in bots. Here is a look back at those companies to see what’s changed.
IoT support services present big opportunities but also great challenges. Find out how SoT companies meet those challenges.
In today’s smart homes, customer service plays a big role. Discover the new framework enterprises have to follow to guarantee profitability.
Is Visual Support the new way forward for customer service? This article will look at why Visual Support is now more important than ever, and
The fight for the smart home Analysts disagree about the estimated value of the smart home market over the next decade, but all agree on
Find out how TechSee’s visual support platform opens doors to communication across demographics resulting in smoother customer service
A positive call center experience is vital in today’s customer driven world. See how implementing tech tools in call centers can improve CX.