Addressing Customer Service Issues with Visual Engagement
Visual engagement such as co-browsing, screen sharing & live video assistance can make all the difference in resolving customer problems.
Visual engagement such as co-browsing, screen sharing & live video assistance can make all the difference in resolving customer problems.
Learn about Augmented Reality and why it is the up-and-coming tool for enhancing customer service
Organizations are searching for ways to reduce costly truck rolls. Read how AR can help you better manage truck roll costs & inefficiencies.
New field service technologies are enabling B2C organizations to provide better customer support and an enhanced consumer experience.
How should you use AR as part of your field service – via smart glasses or on mobile phones? Here is when to use each solution.
Brands recognize the game-changing benefits of a mobile-based augmented reality customer experience across the entire customer journey.
An in-depth analysis of how 3 Customer Service KPIs are dramatically affected by visual engagement: NPS, FCR and Truck Rolls.
Visual engagement technology enables enterprises to handle billing related issues satisfactorily.
Take an in-depth look at the new visual technology and help desk solutions available that can improve the service provided by your IT help desk
Considering switching over from TeamViewer? Learn what’s important when choosing remote assistance tools.