Superagent enlists the help of the Phenomenal 4 to complete his latest mission - saving a quad play CSP
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It’s all about AI-powered self-service innovation - we preview the top sessions and exhibitors at MWC Barcelona 2019
2019 is set to be a pivot year for CX initiatives. Check out the 5 trends set to define Next-Gen Customer Experience in 2019
In the latest comic, Super-Agent saves Customer Service by using AI technologies to help the chatbot perform better.
The use of AI in telecoms is increasingly popular, and it's easy to see why. Read about the 4 main applications of AI in telecommunications.
Examples of how companies in all industries are using AI innovations to deliver mass personalization of the customer service experience.
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A featured article by our CTO Ronen Rozenberg about the great potential of visual bots and what it will take to get there.
New chatbot pricing models are emerging that reduce enterprise risk and better support efforts to successfully implement virtual assistants
Learn how augmented reality instruction manuals are evolving, harnessing the power of computer vision, deep learning and augmented reality.