The Future of Co-browsing Technology: 5 Trends to Watch
As co-browsing for customer support gains popularity, take a look at how it’s being incorporated in the technology domain.
As co-browsing for customer support gains popularity, take a look at how it’s being incorporated in the technology domain.
An in-depth analysis of how 3 Customer Service KPIs are dramatically affected by visual engagement: NPS, FCR and Truck Rolls.
With the service recovery paradox, brands can take steps to ensure that even the worst service failures transform into a positive CX.
Visual engagement technology enables enterprises to handle billing related issues satisfactorily.
A list of customer service and tech support technologies aimed at helping enterprises boost their customer satisfaction at scale and lower customer churn.