Delight Your Customers With Visual Ai
Apply the power of Computer Vision and Augmented Reality to transform your Customer Experience and dramatically improve your business outcomes
Visual Engagement At Every Touchpoint
Contact Centers
Field Services
Self Service
Simplify Assistance To Your Customers And Technicians
With TechSee’s patented technology, your users can instantly stream their mobile device camera or screen via web connection, for real-time, interactive visual engagement.
See How We Can Help You Achieve Your Goals
Improve the bottom line through dramatic cost reductions:
Technician Dispatches
NFF Product Returns
Machine Downtime
NFF Tech Dispatches
Reduce customer effort and increase brand loyalty with visual engagement:
Net Promoter Score
Customer Effort Score
CSAT
ESAT
First Call Resolution
Average Handle Time
Escalation Rate
Next Issue Avoidance
Call Volume
Call Deflection Rate
Self-Service Containment Rate
Cost per Contact
First Time Fix Rate
Remote Resolution Rate
Machine Downtime
Training Time
Transform Your Cx With Computer Vision Ai
Using patented technology, we teach machines to recognize physical products, their issues and suggest resolutions, to redefine self-service and achieve automation across your organization.
WHAT OUR CUSTOMERS ARE SAYING
Resources
No Fault Found Electronic Product Returns Survey Results
Welcome to the first major research project since 2011 on the subject of no fault found returns of electronic products. When you download the survey, you’ll discover exactly why 41 percent of consumers have returned a non-defective device in the past 12 months and how companies can slash return rates. In fact, according to the
KPI Data Research Findings: Impact of Visual Assistance (eBook)
TechSee has collated and analyzed data from across its international client network, revealing massive KPI improvements across all metrics.
Choosing a Remote Visual Assistance Solution: The Complete Guide
An AR Remote Support solution is the key to enhanced customer engagement and reduced operational costs - discover the 10 core considerations when evaluating alternatives.
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