Visual customer engagement

Powered by AI & AR

Simplifying technology through
the eyes of your customers

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Delivering interactive visual guidance to consumers’ mobile screens at every step of their journey.

Product purchase

Product unboxing

Support & billing

Our Technology

Computer Vision AI & Augmented Reality

TechSee’s patent-pending cognitive visual platform combines deep learning, big data, and proprietary computer vision algorithms to provide customers and support representatives with intelligent visual assistance

Our Solutions

We help a variety of industries improve their CX and scale their customer care operations so they can provide top-quality customer service while reducing costs.

Enhance cx and reduce costs

FCR 0
Tech Dispatch 0
NPS 0
Product Returns 0

With TechSee, we are able to resolve a significant number of customer issues remotely, together with the customer, without having to send technicians. Besides the cost saving, our customer satisfaction has increased because we provide more effective service, saving time and solving the issue on the spot.

George De Visser
Director Customer Care, Vodafone-Ziggo

“TechSee empowers our agents to provide a more effective and efficient service and a better customer experience to our clients. By offering intuitive, visual support, both call center performance and customer satisfaction have improved significantly.”

Augustin Martin Mayo
Provisioning & Robotics Director, Orange Spain

It makes the job easier because you are able to assess the damage much faster…. And then you can deal with the claim in one go


Achmea call center agent

From Our Knowledge Center

Blog Augmented Reality Remote Assistance – The Complete Guide

Augmented Reality Remote Assistance – The Complete Guide

The complete guide to augmented reality remote assistance: how it’s used, who can benefit, and what to look for when selecting a vendor

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Videos

VodafoneZiggo and Accenture: Reinventing Customer Service

VodafoneZiggo and Accenture partnered to deploy Visual Customer Support, a cutting-ed

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Blog How will Visual Engagement Impact Your Contact Center? The KPI Deep Dive

How will Visual Engagement Impact Your Contact Center? The KPI Deep Dive

An in-depth analysis of the 3 Customer Service KPI that are dramatically affected by visual engagement: NPS, FCR and Truck Rolls.

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Explore Visual
Assistance

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