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Ahead of the KPI curve - How Visual Assistance Delivers Across all Contact Center Metrics
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Simplifying technology throughthe eyes of your customers
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TechSee’s patent-pending cognitive visual platform combines deep learning, big data, and proprietary computer vision algorithms to provide customers and support representatives with intelligent visual assistance
With TechSee, we are able to resolve a significant number of customer issues remotely, together with the customer, without having to send technicians. Besides the cost saving, our customer satisfaction has increased because we provide more effective service, saving time and solving the issue on the spot.
“TechSee empowers our agents to provide a more effective and efficient service and a better customer experience to our clients. By offering intuitive, visual support, both call center performance and customer satisfaction have improved significantly.”
It makes the job easier because you are able to assess the damage much faster…. And then you can deal with the claim in one go
