Field Service Delivery Strategies for the New Abnormal

COVID-19 has transformed how field service organizations operate.

Watch the webinar that presents key takeaway on the tools, tactics and best practices enabling leading enterprises to re-establish effective routines, even under exceptional circumstances.

You’ll discover how they’re driving operational change to meet new customer demands, and the technologies that enable them to negotiate the new abnormal.

Topics include:

  • How customer demands of service delivery are changing: survey results
  • How to leverage visual tools to ensure safety
  • How KPIs for measuring technician performance are being affected
  • How to maintain staff morale moving forward
  • Why remote assistance is key to long-term planning and full recovery

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