TechSee and salesforce

TECHSEE LIVE

SALESFORCE INTEGRATION

Seamless Visual Assistance right from
your Salesforce Console

TechSee enables Salesforce users to deliver visual, interactive remote assistance to their customers and technicians. With a unique combination of video, Augmented Reality and Computer Vision AI, contact center agents and experts can rapidly identify issues and guide customers and field service personnel to resolutions.

An operator using TechSee's technology

SEE HOW IT WORKS

Contact Centers

Improve efficiency and enhance agent engagement with TechSee for Service Cloud.

Field Services

Drive technician enablement while reducing training times and costs with TechSee for Salesforce Field Service Lightning.

KEY CAPABILITIES

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Patented web-based technology

Avoiding the need for customers to download an app, which would add friction to the interaction

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Computer Vision AI

Recognizing devices and their issues and pulling resolutions from the Salesforce Knowledge Base

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Single sign-on

Giving experts constant access to the solution when logged into Salesforce

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One-click session initiation

Ensuring effortless experience for both agents and customers

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Visual customer history

Enabling experts to review previous customer episodes in real time to better understand the context of the call

We believe that showing is better than telling

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