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Our Technology

Harness the power of artificial intelligence and
augmented reality to automate customer assistance

Computer Vision AI

Applying deep learning computer vision proprietary algorithms to recognize devices and their parts and associate them with common issues and resolutions.

Augmented Reality

Using AR to overlay device information on a smartphone screen, and enabling visual and interactive guidance by locating and tracking objects.

Core Capabilities

  • 95% accuracy in object
    classification, recognition and
    localization

  • Data acquisition through
    crowdsourcing of expertise

  • Massive visual repository of
    devices and tech issues

  • Unique architecture based on
    patented technology

  • Advanced tracking of objects and
    their parts

  • 3D augmentation for optimal
    experience

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Resources Smart Vision – How Computer Vision AI is Transforming Customer Care

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