Technology

Harness the power of artificial intelligence and augmented reality to automate customer support with a virtual technical assistant
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Planting the Seeds for Next Generation Support

TechSee’s patent-pending cognitive visual support platform combines AI, deep learning, big data, and proprietary algorithms to deliver effective intelligent virtual assistance. Every day, during customer support interactions, our solution captures millions of images, which customer service experts then label with their input. This process is helping create the world’s largest visual technical issue and resolution repository, to which we are applying our deep learning algorithms.

POWERING UP THE WORLD'S FIRST VIRTUAL TECHNICAL ASSISTANT

The combination of your data and our algorithms creates an intelligent virtual assistant for agents and customers. Your customer care experts get a highly accurate decision support tool that can identify issues, and your customers get a fully automated virtual assistant to allow full self-service.

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Artificial Intelligence
Artificial Intelligence

Our technology applies deep learning, the most advanced form of artificial intelligence. By applying computer vision algorithms, our platform recognizes objects and learns troubleshooting scenarios so that your system becomes smarter with every customer support interaction.

Augmented Reality
Augmented Reality

Advanced Augmented Reality (AR) tools for interactive real-time visual guidance over customers' smartphones. Our platform tracks and enriches technical elements such as equipment, cabling, or devices and enables a human expert or virtual assistant to place a visual layer over it, thereby enhancing guidance towards a solution.

Intelligent Visual Engagement Platform

A powerful, scalable enterprise-grade platform that centralizes visual customer inputs across departments and support channels
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Intelligent automation
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Security
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Open APIs
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Adaptive visual streaming
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Scalability & high availability
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Designed for enterprise environment

Discover visual support

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