Our Technology

Harness the power of artificial intelligence and
augmented reality to automate customer assistance

Computer Vision AI

Applying deep learning computer vision proprietary algorithms to recognize devices and their parts and associate them with common issues and resolutions.

Augmented Reality

Using AR to overlay device information on a smartphone screen, and enabling visual and interactive guidance by locating and tracking objects.

Core Capabilities

  • 95% accuracy in object
    classification, recognition and
    localization

  • Data acquisition through
    crowdsourcing of expertise

  • Massive visual repository of
    devices and tech issues

  • Unique architecture based on
    patented technology

  • Advanced tracking of objects and
    their parts

  • 3D augmentation for optimal
    experience

Related Content

Blog Is The Visual Bot the New Frontier in the History of Chatbots?

Is The Visual Bot the New Frontier in the History of Chatbots?

The potential benefits for businesses using AI to improve chatbots' capabilities are extensive. Read on to hear how & why bots have evolved.

Learn more
Resources Smart Vision – How Computer Vision AI is Transforming Customer Care

Smart Vision – How Computer Vision AI is Transforming Customer Care

Companies are increasingly turning to artificial intelligence (AI)-powered contact center solutions to improve customer care and meet consumers’ growing demand for better CX, reduce costs and alleviate pressure on agents. While AI has made great strides in enhancing customer care and call center capabilities, the CX can only be truly transformed when call centers implement

Learn more
Blog Computer Vision Solution for Call Centers: The New CX Frontier

Computer Vision Solution for Call Centers: The New CX Frontier

Discover how businesses can transform their call centers with AI & the various challenges they need to address for successful implementation

Learn more

Explore Visual
Assistance

Request a Demo
This website uses cookies. We inform you that this site uses own, technical and third parties cookies to make sure our web page is user-friendly and to guarantee a high functionality of the webpage. More Information Accept