TechSee’s patent-pending cognitive visual support platform combines AI, deep learning, big data, and proprietary algorithms to deliver effective intelligent virtual assistance. Every day, during customer support interactions, our solution captures millions of images, which customer service experts then label with their input. This process is helping create the world’s largest visual technical issue and resolution repository, to which we are applying our deep learning algorithms.
The combination of your data and our algorithms creates an intelligent virtual assistant for agents and customers. Your customer care experts get a highly accurate decision support tool that can identify issues, and your customers get a fully automated virtual assistant to allow full self-service.