The combination of your data and our algorithms creates an intelligent virtual assistant for agents and customers. Your customer care experts get a highly accurate decision support tool that can identify issues, and your customers get a fully automated virtual assistant to allow full self-service.
Technology
Harness the power of artificial intelligence and augmented reality to automate customer support with a virtual technical assistant
Request a DemoPlanting the Seeds for Next Generation Support
TechSee’s patent-pending cognitive visual support platform combines AI, deep learning, big data, and proprietary algorithms to deliver effective intelligent virtual assistance. Every day, during customer support interactions, our solution captures millions of images, which customer service experts then label with their input. This process is helping create the world’s largest visual technical issue and resolution repository, to which we are applying our deep learning algorithms.
POWERING UP THE WORLD'S FIRST VIRTUAL TECHNICAL ASSISTANT
Artificial Intelligence
Our technology applies deep learning, the most advanced form of artificial intelligence. By applying computer vision algorithms, our platform recognizes objects and learns troubleshooting scenarios so that your system becomes smarter with every customer support interaction.
Augmented Reality
Advanced Augmented Reality (AR) tools for interactive real-time visual guidance over customers' smartphones. Our platform tracks and enriches technical elements such as equipment, cabling, or devices and enables a human expert or virtual assistant to place a visual layer over it, thereby enhancing guidance towards a solution.
Intelligent Visual Engagement Platform
A powerful, scalable enterprise-grade platform that centralizes visual
customer inputs across departments and support channels
Intelligent automation
Security
Open APIs
Adaptive visual streaming
Scalability & high availability
Designed for enterprise environment