Our Technology

Harness the power of artificial intelligence and
augmented reality to automate customer assistance

Computer Vision AI

Applying deep learning computer vision proprietary algorithms to recognize devices and their parts and associate them with common issues and resolutions.

Augmented Reality

Using AR to overlay device information on a smartphone screen, and enabling visual and interactive guidance by locating and tracking objects.

Core Capabilities

95% accuracy in object
classification, recognition and
localization
Data acquisition through
crowdsourcing of expertise
Massive visual repository of
devices and tech issues
Unique architecture based on
patented technology
Advanced tracking of objects and
their parts
3D augmentation for optimal
experience

Related Content

Blog

The Bots Have Eyes: Why the Evolution of Visual Chatbots is Exciting

A featured article by our CTO Ronen Rozenberg about the great potential of visual bots and what it will take to get there.

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Resources

Smart Vision – How Computer Vision AI is Transforming Customer Care

Companies are increasingly turning to artificial intelligence (AI)-powered contact center solutions to improve customer care and meet consumers’ growing demand for better CX, reduce costs and alleviate pressure on agents. While AI has made great strides in enhancing customer care and call center capabilities, the CX can only be truly transformed when call centers implement

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Blog