New survey: What do customers expect from service providers during COVID-19?
A new survey shows changing customer expectations about service delivery during COVID-19 and the emerging role remote support is playing.
A new survey shows changing customer expectations about service delivery during COVID-19 and the emerging role remote support is playing.
Learn three strategies for delivering visual contactless service, to ensure safety by reducing technician visits.
The knowledge gap in field service must be bridged before the aging workforce retires; Computer Vision AI is the enabling technology.
Leading companies are adopting innovative remote assistance technologies to mitigate the impact of crises such as the COVID-19 pandemic.
Vodafone partners with TechSee to introduce company-wide technology that harnesses the power of visual engagement to boost their CX.
Find out what are the challenges and solutions to making IoT onboarding a smooth process for device users
As co-browsing for customer support gains popularity, take a look at how it’s being incorporated in the technology domain.
Take an in-depth look at the new visual technology and help desk solutions available that can improve the service provided by your IT help desk
Discover why Teamviewer’s security breaches are not its’ REAL issue in today’s technologically advanced world.
Considering switching over from TeamViewer? Learn what’s important when choosing remote assistance tools.