5 Ways Visual Assistance Bridges the Knowledge Gap in Field Service
The knowledge gap in field service must be bridged before the aging workforce retires; Computer Vision AI is the enabling technology.
The knowledge gap in field service must be bridged before the aging workforce retires; Computer Vision AI is the enabling technology.
Call center agent utilization is a core metric – here’s how visual tools help to strike a balance between productivity and staff satisfaction.
Pool the skills and experience of your top technicians into a visual tribal knowledge base to increase customer satisfaction and profit.
The last thing customers want is to hold while an agent finds the right information. That’s where the visual contact center knowledge base comes in.
Considering switching over from TeamViewer? Learn what’s important when choosing remote assistance tools.