Great Customer Service: The Rent Paid for Loyalty
October 2, 2023
In the world of customer loyalty, service is the currency paid. It’s a fundamental truth backed by decades of research – when mistakes happen, customers
CX
Reshaping The Future of Digital Customer Service: 23 Influential Leaders to Watch in 2023
August 14, 2023
TechSee’s Annual Influencer List For a second year, everyone at TechSee is proud and excited to share our annual list of influential leaders in the
Hold Time is Gold Time: 5 Ways to Improve Call Center Performance By Capturing Customer Data While They Wait on Hold
July 24, 2023
No More Hold Music If your world is the call center and customer service, every second counts. The moments customers spend on hold shouldn’t be
5 Ways Home Security Firms can Boost CX with Visual Assistance
May 24, 2021
Now the customer experience is more important than ever, explore how visual assistance can help home security firms stand out.
The Gig Economy is Paving the Way for Agile Customer Service
May 4, 2021
TechSee describes the new phenomenon of GigCX workers. Why are call centers increasingly hiring freelance customer service experts?
The Central Role of Computer Vision AI in Multiexperience
June 23, 2020
Multiexperience is the new model for intelligent customer-centricity – read up on the AI technologies at the core of it.
A Consistent Customer Experience Strategy = Satisfied Customers
September 24, 2019
A truly successful CX is a consistent one. Read why this is so important and how technology can help achieve the optimal customer experience
Field Service Technology that is Transforming B2C Customer Experience
July 31, 2018
New field service technologies are enabling B2C organizations to provide better customer support and an enhanced consumer experience.
