Customer Effort Score (CES): Your Complete Guide to Earning One
April 21, 2022
The amount of effort a customer exerts during an interaction impacts customer loyalty. Read why a high CES is important & how to achieve it.
customer centric solutions
5 Technologies to Jumpstart Your Customer Centric Strategy
June 1, 2017
A positive call center experience is vital in today’s customer driven world. See how implementing tech tools in call centers can improve CX.
