Get the Most Out of Contact Center Agents with Visual Assistance Technology
December 22, 2019
Discover how a Controller type of call center agent can increase customer satisfaction and how to develop a culture of confidence.
call center culture
Call Center Culture: A Vital Ingredient for Your Bottom Line
April 16, 2019
Improving call center operations is key in helping retain agents. Discover how to use visual assistance for an effective call center culture.
