Driving Collaboration Between Contact Centers & Field Services

Enabling closer collaboration between contact center agents and field technicians is rapidly becoming a critical objective of customer service leaders.

Even before the pandemic it was recognized as a driver of operational efficiency, cost reduction, and low-effort customer experience. In the new reality, it’s also emerging a core component of safety.

This webinar explains why it’s the key to enhanced customer service and employee engagement for your organization.

You’ll learn all about:

  • Why collaborative customer service cultures perform better
  • How to drive collaboration with visual assistance technology
  • How service organizations are taking collaboration to the next level with Computer Vision AI

You’ll also get to watch a live demo of this game-changing technology in action.

Watch another webinar to find out more about adopting remote support in field services

Request Webinar Access

Fill out the form below.

    Thank you for your request, it will be reviewed and the recording sent to the email provided.
    This website uses cookies. We inform you that this site uses own, technical and third parties cookies to make sure our web page is user-friendly and to guarantee a high functionality of the webpage. More Information Accept