Visual Engagement in Customer Service
January 21st, 12:00pm ET
For decades, contact centers have battled to balance the KPIs that measure operational efficiency and customer service excellence.
Now an emerging technology, Remote Visual Assistance, is enabling agents to exceed all their targets across FCR, AHT, and NPS – no tradeoffs, no compromises.
Watch this CrmExchange webinar to see how it works and what it can do for your business.
What you’ll discover: