TechSee
Visual Intelligence

Visual Intelligence

Computer Vision AI, Built for Real Business

Empower your organization with next-gen computer vision AI that can understand, diagnose and guide as well as any human specialist.

Visual Intelligence

MiniMIze Effort,
Maximize Value

With the Industry’s First Practical AI

Automation should not sacrifice quality. To maximize performance, service leaders need computer vision tailored to their requirements. VI Studio delivers detailed, accurate computer vision models built to your exact needs. Deploy your first computer vision models in days, and rapidly scale up to enterprise-grade accuracy and reliability.

Native integrations into TechSee’s self service, live and field service offerings offer immediate impact, automating both end user and agent assistance. Powerful APIs and mobile SDKs make it easy to integrate computer vision into any business application or operating environment. Welcome to the world of Practical AI. 

The Visual Intelligence Platform

Visual intelligence is an end-to-end platform that allows you to
easily build and deploy computer vision AI models across any service channel

Studio

This no-code computer vision model builder allows your team to easily train enterprise-grade computer vision models. Studio uses photos and videos taken from ordinary smartphones – no special hardware, data scientists or AI specialists required. Available as both a self-service, and full service offering. 

Studio
Insights

Insights

This proprietary next generation computer vision engine automatically analyzes any image or video, down to the smallest details. This enterprise-grade computer vision and automated guidance delivers actionable directions to end-users, technicians and agents. No internet connection? Not a problem. The VI Mobile SDK performs all analysis and guidance even when the device is offline.

HOW IT WORKS

See & Understand
See & Understand

Visual Intelligence elevates your processes with the automated computer vision insight. Identify a specific model, part or the status of any part. Speed up your service by automating device and component detection.

Diagnose
Diagnose

Visual Intelligence automatically sees what parts of the product or setup are not as they should be. This automates diagnostics and job verification with an incredible degree of accuracy.

Guide
Guide

AI is only as meaningful as it is practical. Visual Intelligence automatically adds augmented reality visual instructions to the very same images uploaded by the user, guiding the user to full issue resolution. This is the next generation of scalable, automated self-service experience.

Verify
Verify

Automate visual job verification for field technicians, and issue resolution for your customers to ensure the optimal experience at scale. 

Select Use Cases

Unboxing

The best customer experiences start the moment the customer opens the box. Visual Intelligence empowers customers with AI that transforms their unboxing and setup experience. Computer vision helps them identify each part, easily complete setup, visually verify their success and automatically complete their warranty registration. Deliver delightful unboxing and self-setup experiences with the power of Visual Intelligence. 

Unboxing
Troubleshooting

Troubleshooting

Help customers and technicians reach speedy resolution to their challenges. Visual intelligence allows you to offer fast and effortless visual troubleshooting and guidance. Simply capture a photo of the product or scene, and the computer vision can diagnose the issue and visually guide them to resolution. 

Job Verification

Field technicians are a critical, expensive asset across every service organization. Automatically verify a job successfully done with customized computer vision automation. This ensures agents complete the job as required, every time, before they leave the work site.

Worried about a lack of internet connectivity? The VI Mobile SDK can automatically verify every job on any Android or iOS device, no internet connection required. 

Visual Intelligence

Discover the impact of visual automation.