VodafoneZiggo Boosts Core KPIs, Reducing Cost to Serve
March 18, 2020
TechSee enables VodafoneZiggo to cut tech dispatches and improve all contact center KPIs with Augmented Reality-based Visual Assistance.
Success Stories
Top Insurer Achmea Improves NPS by 11 points
February 19, 2020
Leading insurer Achmea recognized the need for efficient claims processing procedures in order to generate a positive policyholder experience and boost loyalty in a fiercely
Leading Payment Processor Comdata Slashes AHT by 20%
February 12, 2020
TechSee enables payment processor Comdata to improve all customer service KPIs using Augmented Reality-based Visual Assistance.
Vodafone Portugal Reduces Tech Dispatch Rate by 12%
February 12, 2020
TechSee enables Vodafone Portugal to cut tech dispatches and improve FCR and NPS with Augmented Reality-based Visual Assistance.
Coffee Machine Maker Slashes Product Return Rate
January 9, 2020
Read up on how one coffee machine manufacturer slashed its product return rate, reduced AHT and enhanced NPS.
How a Top Water Company Cut Customer Effort
January 8, 2020
Find out how one top water supplier radically reduced its engineer dispatch rate by cutting customer effort, improving its CES by 30%.
Consumer Electronics Company Improves All Customer Service KPIs
November 6, 2017
Read how a leading Consumer Electronics company streamlined contact center processes to increase both FCR and customer satisfaction.
BPO Success Story
October 29, 2017
Remote Visual Engagement provides strategic edge, draws new customers and introduces additional revenue streams for BPOs
