
Top Insurer Achmea Improves NPS by 11 points
Leading insurer Achmea recognized the need for efficient claims processing procedures in order to generate a positive policyholder experience and boost loyalty in a fiercely
Leading insurer Achmea recognized the need for efficient claims processing procedures in order to generate a positive policyholder experience and boost loyalty in a fiercely
TechSee enables payment processor Comdata to improve all customer service KPIs using Augmented Reality-based Visual Assistance.
TechSee enables Vodafone Portugal to cut tech dispatches and improve FCR and NPS with Augmented Reality-based Visual Assistance.
Read up on how one coffee machine manufacturer slashed its product return rate, reduced AHT and enhanced NPS.
Find out how one top water supplier radically reduced its engineer dispatch rate by cutting customer effort, improving its CES by 30%.
Read how a leading Consumer Electronics company streamlined contact center processes to increase both FCR and customer satisfaction.
Remote Visual Engagement provides strategic edge, draws new customers and introduces additional revenue streams for BPOs