Remote Support: A Paradigm Shift in
Field Service Delivery
Aug 18, 12:00 EST
Technician utilization has long been a critical KPI for field service organizations. Measuring and maximizing the time spent on service delivery, as opposed to travel and admin, for example, enables enterprises to boost productivity, profitability and safety. However, according to Field Service Insights, the standard for technician utilization in the field service industry is just 64%.
Our report, “6 ways to increase technician utilization using vision,” takes an in-depth look at the visual strategies that enterprises can implement to begin improving their technician utilization rates.
Download the report to learn more about how these strategies can boost your organization’s technician utilization rate, enhance field service productivity, increase profitability and ensure safety.