TechSee has conducted a broad survey of over 1,500 consumers in the US to explore customer experiences and preferences when installing new home electronic devices.
The results indicate that self-installation – the process that enables customers to install home electronic devices without requiring the help of a technician or a contact center – was preferred by 3 out of every 4 survey respondents.
Download the infographic for an overview of the results.
The full results are available in this survey report.
