Infographics

Check out some of the main findings of our client KPI report, covering 70+ clients, 220 contact centers and 30,000 agents across the global TechSee network.

TechSee’s latest survey of 3,000 US consumers explores the reasons for the growing problem of No Fault Found (NFF) returns of electronic devices. The eye-opening headline results of this study can be seen in our stunning NFF survey infographic. 41% of consumers have returned a non-defective electronic in the past 12 months 67% of consumers

As augmented reality increases in popularity, customer service is recognizing its potential to transform contact centers, and self-service

A fun and informative infographic showing how AI can deliver benefits in assisted service, self-service, or even a hybrid of the two.

See an overview of results from a broad survey about US consumers’ experiences and preferences when installing new home electronic devices.

Visual Support, Visually Explained: an infographic about visual support for customer assistance