TechSee solutions enable you to provide visual assistance throughout the lifecycles of your smart appliances, from installation and setup to updates and repairs. Your customers can show your support experts their issues during calls or through digital channels and get visual guidance either right away or at their convenience, helping ensure faster and better resolution, higher customer satisfaction and less costly truck rolls.
With every request, our intelligent platform is building a comprehensive visual database of issues and solutions. As a result, your agent can swiftly access critical information, such as common problems and best practices, for an expanding variety of devices and smart home network configurations. This growing knowledge base also helps improve your self-care operations so you can eventually provide virtual assistance, and help your customers help themselves.