Visual engagement technology enables enterprises to handle billing related issues satisfactorily.
A case study exploring how adding visual assistance capabilities can improve CX by helping companies resolve baffling customer issues.
A list of customer service and tech support technologies aimed at helping enterprises boost their customer satisfaction at scale and lower customer churn.
Challenges Faced By The BPO Industry: The Complete Guide to Staying Competitive in a Customer-Centric Age
BPOs are searching for innovative solutions to address the outsourcing obstacles. Is technology, such as visual engagement, the answer?
Find out how TechSee’s visual support platform opens doors to communication across demographics resulting in smoother customer service
A positive call center experience is vital in today’s customer driven world. See how implementing tech tools in call centers can improve CX.
Over the last two years, I’ve been helping companies lower their tech dispatch rates by implementing TechSee’s Visual Support system within large call centers. We
There are many advantages to digitizing your call center. Read on to discover why it is so important and the best way to implement it.
The pace of the tech evolution is picking up. It’s a constant challenge to identify a solution that will still be relevant for your organization
Take an in-depth look at the new visual technology and help desk solutions available that can improve the service provided by your IT help desk
Discover why Teamviewer’s security breaches are not its’ REAL issue in today’s technologically advanced world.
In today’s digital age, the qualities a contact center manager must have are essential to the contact center’s successful management.