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TechSee delivers game-changing Computer Vision AI technology for Customer Engagement to global multinational brands in the telecoms, insurance, utilities and consumer products verticals.
TechSee’s patented Augmented Vision Support technology provides contact centres and global field tech organisations with a solution to quickly connect to the customers’ physical environment while they are on the call. Using their smartphone camera to see the problem, diagnose it, and show the customer what to do visually, using augmented reality technology on the physical device. The solution is simple to operate and works across different smartphones, mobile operating systems, and browsers. No software installation is required.
TechSee’s visual support platform enables support teams to handle technical calls more efficiently while being able to see the product in the customer premises and to direct the customer using Augmented Reality on the required actions to troubleshoot and resolve the technical issue:
Reducing technician dispatch rate, increasing the first call resolution (FCR), reducing Average Handle Time (AHT) and reducing the non-defect transfer rate (NDT).
The platform improves customers’ experience dramatically.
ENTERPRISE SALES- position
EDUCATION, EXPERIENCE & SKILLS Requirements
dministration or a related field
Skills and Qualifications:
Motivation for Selling, Building Client Relationships, Over-achieving Sales Goals, Closing Skills, Territory Management, Prospecting Skills, Negotiation, Self-Confidence, Product Knowledge, Presentation Skills.