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Slashing product returns with
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December 9th, 11:00am ET

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ENTERPRISE SALES

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TechSee delivers game-changing Computer Vision AI technology for Customer Engagement to global multinational brands in the telecoms, insurance, utilities and consumer products verticals. 

TechSee’s patented Augmented Vision Support technology provides contact centres and global field tech organisations with a solution to quickly connect to the customers’ physical environment while they are on the call. Using their smartphone camera to see the problem, diagnose it, and show the customer what to do visually, using augmented reality technology on the physical device. The solution is simple to operate and works across different smartphones, mobile operating systems, and browsers. No software installation is required.

VALUE PROPOSITION:

TechSee’s visual support platform enables support teams to handle technical calls more efficiently while being able to see the product in the customer premises and to direct the customer using Augmented Reality on the required actions to troubleshoot and resolve the technical issue:

Reducing technician dispatch rate, increasing the first call resolution (FCR), reducing Average Handle Time (AHT) and reducing the non-defect transfer rate (NDT). 

The platform improves customers’ experience dramatically.

 

ENTERPRISE SALES- position 

 

  • Managing the end-to-end sales cycle (prospecting, forecasting, account planning, sales execution, negotiation, pipeline/funnel management, and closing of new business)
  •   accounts In-depth understanding of client business drivers, strategy and buying cycles within the target and verticals
  •   Negotiate commercial terms on behalf of the company with sophisticated buyers.
  •   Collaborate with Client Stakeholders, Internal Departments and Third-parties (channel partners, consultants)

 

EDUCATION, EXPERIENCE & SKILLS Requirements

  • Proven sales experience of SaaS to mid to large field services departments across manufacturing and     service industries
  • Experience selling engagement/experience technologies is a plus
  •   Demonstrated ability to communicate, present and influence credibly and effectively at senior levels of         customer organization
  • Proven ability to drive the sales process from prospecting to close while
  •   Have a measurable track record in new business development and over achieving sales targets
  •   Experience working for small and big software companies; ability to build and manage pipeline and operate in fast-moving, ambiguous environments    
  • BS/MS degree, business a

 dministration or a related field

  •   Willingness and ability to travel 30%- 50% of the time

 

Skills and Qualifications:

Motivation for Selling, Building Client Relationships, Over-achieving Sales Goals, Closing Skills, Territory Management, Prospecting Skills, Negotiation, Self-Confidence, Product Knowledge, Presentation Skills.

 

 

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