The pace of the tech evolution is picking up. If you keep on top of your latest tech solutions (whatever your industry) and are trying to figure out t
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These days, customers expect nothing less than excellent customer service. If you can’t meet those expectations, customers will respond with their d
With TeamViewer’s latest security breach, many in the IT world have been looking for alternative remote assistance software. Remote access into pers
A year ago we’ve looked at a group of companies that were leading the way in bots. Here is a look back at those companies to see what’s changed.
Learn why Visual Support works, providing better customer experience for less. Understand and harness the value of visual communication.
Servicing your customers is a tough job. On the one hand your customers deserve and demand the best possible service, using their preferred communicat