Redefining Customer Journeys: From Omnichannel To Multiexperience
April 28, 2020
Multiexperience strategy is rapidly replacing the omnichannel imperative – here’s how to ensure your organization is ready.
Smart Home
Survey Says: Smart Home Experience Should Be Simpler
November 26, 2019
Read up on the latest results of TechSee’s smart home surveys and what businesses can do to simplify the smart home experience
Smart Home Support: 4 Technologies to Simplify Service
November 12, 2019
Get to grips with the 4 core technologies that simplify Smart Home support and deliver standout self service.
IoT Device Onboarding: The Challenges Businesses Face – and Top Solutions
October 16, 2018
Find out what are the challenges and solutions to making IoT onboarding a smooth process for device users
Augmented Reality Instruction Manual: The Perfect User Manual?
July 3, 2018
Learn how augmented reality instruction manuals are evolving, harnessing the power of computer vision, deep learning and augmented reality.
The Smart Home Market: Expectations vs. Reality
May 15, 2018
Discover 4 factors contributing to the slow adoption rate of smart home devices and how to improve growth.
Is Computer Vision the Future of the DIY Unboxing Experience?
April 24, 2018
AI and AR technologies can enhance the DIY unboxing process by delivering a new level of self-service visual customer assistance.
Smart Coffee Machines: Greater Need for Support At Scale
January 23, 2018
Best practices from supporting home coffee machines over the last decade are a good indicator of the future support needs for smart home devices
Support of Things Explained in 90 Seconds – Video
November 6, 2017
IoT support services present big opportunities but also great challenges. Find out how SoT companies meet those challenges.
Smart Home Business Model: Embracing Challenges to Drive Success
October 10, 2017
In today’s smart homes, customer service plays a big role. Discover the new framework enterprises have to follow to guarantee profitability.
Amazon’s New Smart Home Services is Good And Bad News For CSPs
September 26, 2017
The fight for the smart home Analysts disagree about the estimated value of the smart home market over the next decade, but all agree on
